The UPS Store #1165 in Irvine is known for its friendly and professional staff who provide excellent customer service. Customers appreciate the helpfulness of employees like Val, Jay, Pihu, Javid, and Gauri, who assist with packing, shipping, printing, and resolving issues such as label problems. The store offers a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Many customers mention the store’s open-minded and hospitable environment, with staff showing patience and kindness, especially when handling multiple returns or complex tasks. The staff are praised for their willingness to go the extra mile, helping customers contact Amazon for additional return codes or solving technical issues. Overall, the store is highly recommended for its helpful, friendly service, and consistent professionalism. It is a convenient, trustworthy place for shipping, printing, and other business needs in a welcoming setting.
My bar code wouldn’t scan. They were so helpful in reprinting the label.
August 2025
Amazing service from start to finish! The staff was friendly, helpful, and made sure my prints came out perfect—sharp, vibrant, and professional. Fast, efficient, and above-and-beyond customer service. I’ll definitely be back for all my printing needs!
August 2025
Great service always prompt. I woould recommend this store for fast service. Also for any printing needs
