The U.S. Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. This particular USPS location at 15642 Sand Canyon Ave offers walk-in and by appointment passport services. While one customer had a disappointing experience with a missed delivery attempt, the in-person customer service at this USPS location was praised as excellent. Staff were described as friendly, efficient, and helpful, even when the line was long. One customer was thankful for the persistence of an employee named Ebony in tracking down a package sent to Taiwan. The employees at this post office were noted as much better than most, with one reviewer singling out an employee named Sunny as especially nice and knowledgeable. The Passport Services staff also received high praise for providing explicit instructions. Overall, the staff at this USPS location were described as friendly, accommodating, and patient, providing a smooth and positive customer experience despite the busy environment.
Really appreciate the help with a package that was mistakenly delivered to my old address! Everyone was very understanding and empathetic, and I received a call back very quickly with information about where the package was. They arranged to have it delivered to my current address and got everything sorted out. Thank you... read full comment
June 2026
Very long line but they are fast. If you want to drop a package you don't need to wait it line. Ask them.
March 2026
3pm on a Wednesday. Line moved super quick with 2 working employees.
