Verizon is a customer-focused business known for its helpful and knowledgeable staff. Many customers have praised the service they received when upgrading their phones or resolving issues. The employees are described as friendly, professional, and efficient, often multitasking to assist multiple customers at once. Reviews highlight positive experiences with staff members who go above and beyond, such as helping seniors and addressing customer concerns on the spot. Overall, customers feel satisfied with their purchases and appreciate the personalized attention they receive, making Verizon a reliable choice for mobile and internet services.
My experience with Justin at Verizon was great. He successfully transfered my old phone from AT&T to Verizion. AT&T refused to help me upgrade my old phone that I have had since the Covid lockdown. I am beyond happy that I switched to Verizon. Thank you Justin!!
December 2025
So glad to have the help I needed with my new iPhone! I just need a n instruction manual! I am such a dinosaur when it comes to the phones! But overall it was easy 😃
December 2025
Great experience! Jade was extremely helpful and pleasant. Upgraded my phone and it was fast and easy!
