“Sprig is an awesome little nursery that packs a lot in! The staff is friendly and helpful. They have a wide variety of flowers, veggie starts, planters, and garden decor. I always start off walking around with plants in my hands, but soon have to transfer to one of their carts. There's so much good stuff to be had!”
“4 stars. Come on now. Five star all the way. The genius Dave Fazio,owner Lydia and the terrific staff not to mention the great plants and beautiful gardens. Five all the way”
“This business is a true cornerstone of Sonoma County.
I've been shopping Friedman Bros since the 80's. While I do acknowledge that I've also had the rare less then satisfactory customer service experience my general overall experience has been that staff are usually super helpful and welcoming.
My advice to management is to retain only staff that put the customer first and quickly let go of the staff who are too cool or too busy talking to other staff to make the customers the #1 priority. You still have a few workers who don't. I'm sure you know who they are. Time to draw a line in the sand.
They generally have good quality lumber and in the 20' lengths not always available at competitors. If I need something very specific or in larger quantities, I like to visit the Petaluma or Santa Rosa locations for maximum selection and availability. I appreciate that Friedman upgraded their PoS and web site in recent years, it has improved my experience in store and online.”
“I heard there was a new owner and I needed a chainsaw so I stopped by. My experience was awesome. The shop was clean, I was greeted as soon as I entered, and they had the exact product I needed and a reasonable price. Then Brett showed me the features of the saw and told me I could come back as often as I wanted if I had additional questions. I had a great experience and highly recommend.”
“I love this tiny wonderful place! The nicest people ever, they appreciate each and every customer, and will tell you so:) I live in Napa, but am in Kenwood at least once a week, I stop in often. And, side note, they have the best selection of cards too!”