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“The staff at the UPS store on Second St in Brentwood, CA, are friendly, efficient, and professional. The store is neat, clean and orderly. It is a very convenient location for Amazon returns and other services offered by UPS.”
“This was my first time in and there was an extremely difficult customer that the assistant manager dealt with in a very professional friendly and calm manner. I think I was more flustered and upset than she was dealing with the customer. I commend her for how she did it and the patience and grace that she showed. I wish I remembered her name but I know that she was the assistant manager.”
“I've been going to this UPS store for years and have had nothing but a positive experience. Charlie and Lori are exceptionally wonderful people, and I enjoy stopping by to return or ship various packages.”
“I needed 2 sets of wet fingerprints. The owner performed the process effectively and efficiently. He noticed my US Air Force jacket and didn't charge me for the 2 cards, a $10 savings. Awesome.”
“I was recently Assisted in shipping items by Susan and Amanda. They were so helpful really great duo so appreciative Of their wonderful Customer Service! The best.”
“The lady that was working there today was very friendly and helpful. She came to see how big the box we were returning to see if it meets the weight requirement and also let us use her dolly to better bring it in the store. That was very much Appreciated. Thank ya so much.”
“The owner is so nice, he greets me my name and a smile every time I come in to get my mail. All the staff help me with other services I need as well always with a pleasant smile. Thank you so much .”
9:30AM - 5PM
6444 Bethel Island Road, Bethel Island
Shipping Centers
“Very helpful, personal and informative employees. Much better than what i have become accustomed to in San Jose. Reminds me of how this country used to be. Man i miss those days.”
“Communication is above the charts, fast response rather it is email or phone calls and the best insurance quotes provided for your needs! I can truly say that I am satisfied with my agent Kay, she is awesome. She is efficient and always willing to answer any questions I may have. I appreciate her taking the time to get to know more about my business and assist me with getting the best coverage for my events. Thank you Spencer insurance Group for being apart of The TJ Spot Skating Rink.”
“I only use FedEx print shop for their self serve printing. The printers are reliable & fast at printing copies. My only complaint is FedEx gets busy & the wait time for printers to become free can be long, 10-15 minutes. I'm impatient. But it's the only place to go besides UPS Store, which I find "Meh." FedEx all the way.”
“The customer service is “top notch”! I wish I could remember the names of the customer service associates as they are All so nice and helpful.”
“My drop off was quick and simple. They have a kiosk where you scan your item and drop it into the mailbox. An employee still came over to assist me which I appreciated.”
“This UPS store is awesome! Alexis, Missy and Jeremy are great people and always has a smile on their face. They're always willing to help with anything that I needed.”
“The staff there understand that they are in the customer service business. Apollo and Mauricio were very attentive and helpful. Mauricio was why I came back. Now Apollo will be why I return!”
“The young man who helped me was very polite and professional. He was able to print my documents, notarize them, and send them off all within the same transaction. I would definitely use their services again.”
“They were great very helpful and handle my packages with care. Every now and then when you leave a package on the counter with a prepaid label it takes him a day or two to scan it in and sometimes longer. For that reason only is why I takeoff a star. The service is great though thank you.”
“They didn’t have post cards! But the two people working there were so nice. It really does make a difference who you run into. It doesn’t have to be much of an interaction but it can turn your day around. The power of kindness and positivity is amazing.”
“im here every week, the workers are always as friendly, communicative, helpful and as fast as possible. building's clean, signs are clear and not faded. only downside is the small parking lot as busy days tend to result in people parking in the lot next door. clearly just an underfunded office to put reasoning on bad reviews.”
8:30AM - 5PM
2730 West Tregallas Road, Antioch
Shipping Centers
“Love the ladies that work here !!! I come often to ship packages. The self label maker has been a blessing especially when the lines are long !!! The ladies that work here are amazing!! They are extremely helpful anytime I have any issues and always greet me and my children. I have never had any issues or a bad experience with them, this is my go to postal office. Being kind to the employees goes a long way.”
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“I've always been treated well, and have been thrre since 2012. I lost a key, staff's been slow to replace it.That's little enough to complain about”