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“The staff at the UPS store on Second St in Brentwood, CA, are friendly, efficient, and professional. The store is neat, clean and orderly. It is a very convenient location for Amazon returns and other services offered by UPS.”
“Not sure were the 3.7 stars comes from on ratings? Im thinking this guy & his wife are both very nice people they have to deal with so many people a day . And many who dont know how to package a box and have it ready to go which is over half of the people i would find myself in line behind many times usually and they have 5 things to send in and Qr codes and they are trying to figure out which package now has the wrong item in it and the poor lady who works there is so nice about it she had to open the packages she just sealed up a nd put a new label on it , Thats the only reason the store gets a stagnate line sometimes, its really because of customers not orginized or ready to go when they bring in there items . Wait times are the only reason I'd think about not giving a 5 stars but i figure its really not there fault . Now i go in and scan code on machine in back and it prints me a label I put it on package leave it on counter and it takes 2 min its as easy as that . Skip the line totally and that made me happy. The Staffs always nice helpful and positive attitude . Very knowledgeable when I did a notary he told me a few things to be aware of which I didn't know about and it was very helpful info in my situation so I appreciated that . So 5 stars from me keep up the good work !!!”
“I have been with John/All Out Enterprises for 4 years. I came to him behind on everything and everything was a mess. He straightened everything out and has kept everything running smoothly since the beginning. He is kind, thoughtful and accurate in his work. I couldn't do what I do, if he wasn't doing what he was doing to keep my business running smoothly. When I first came to him I wondered why his company had its name. Well, it's because he and his team go ALL OUT for you. He and his team currently do all my bookkeeping, taxes and payroll. I wouldn't trust anyone else like I trust him. If I could give more stars I would. I highly recommend him and I am not easy to please.”
“This was my first time in and there was an extremely difficult customer that the assistant manager dealt with in a very professional friendly and calm manner. I think I was more flustered and upset than she was dealing with the customer. I commend her for how she did it and the patience and grace that she showed. I wish I remembered her name but I know that she was the assistant manager.”
“I needed 2 sets of wet fingerprints. The owner performed the process effectively and efficiently. He noticed my US Air Force jacket and didn't charge me for the 2 cards, a $10 savings. Awesome.”
10:30AM - 2:30PM
3377 Deer Valley Rd, Antioch
Shipping Centers
“The lady that was working there today was very friendly and helpful. She came to see how big the box we were returning to see if it meets the weight requirement and also let us use her dolly to better bring it in the store. That was very much Appreciated. Thank ya so much.”
“Great experience at this Postal Annex location! I was in and out quickly the staff were prompt, helpful, and efficient. It’s always refreshing to receive friendly, no-hassle service. I’ll definitely be returning for future needs.”
“I would like to specially recognize Jada, the associate who helped me ship out a package with less than 5 minutes until closing. I ran in without anything to pack the item in and no label - she had things under control in 30 seconds flat. She was cheerful, kind, and just what a frazzled customer needed. Thank you Jada - I hope your leads (?Lauren) give you extra kudos.”
9:30AM - 12PM
6444 Bethel Island Rd, Bethel Island
Shipping Centers
“Very helpful, personal and informative employees. Much better than what i have become accustomed to in San Jose. Reminds me of how this country used to be. Man i miss those days.”
“I only use FedEx print shop for their self serve printing. The printers are reliable & fast at printing copies. My only complaint is FedEx gets busy & the wait time for printers to become free can be long, 10-15 minutes. I'm impatient. But it's the only place to go besides UPS Store, which I find "Meh." FedEx all the way.”
“The notary person was great. Patient and very helpful. I came in right before closing and he didn't rush me. Wonderful experience and I'll come here everytime for my shipping and notary needs”
10:30AM - 2:30PM
3377 Deer Valley Rd, Antioch
Shipping Centers
“The staff there understand that they are in the customer service business. Apollo and Mauricio were very attentive and helpful. Mauricio was why I came back. Now Apollo will be why I return!”
“Natalie went above and beyond to help us. We had a heavy box and she held the door for us.
Best way to describe her in a few words, friendly, patient and most of all professional.
I highly recommend FedEx in lone tree way.”
“The young man who helped me was very polite and professional. He was able to print my documents, notarize them, and send them off all within the same transaction. I would definitely use their services again.”
“They were great very helpful and handle my packages with care. Every now and then when you leave a package on the counter with a prepaid label it takes him a day or two to scan it in and sometimes longer. For that reason only is why I takeoff a star. The service is great though thank you.”
“Love the ladies that work here !!! I come often to ship packages. The self label maker has been a blessing especially when the lines are long !!! The ladies that work here are amazing!! They are extremely helpful anytime I have any issues and always greet me and my children. I have never had any issues or a bad experience with them, this is my go to postal office. Being kind to the employees goes a long way.”
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“I've always been treated well, and have been thrre since 2012. I lost a key, staff's been slow to replace it.That's little enough to complain about”