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10AM - 5:30PM
3300 Foothill Blvd, La Crescenta-Montrose
Post Offices
“Slow and machine stencil wasn't working and postal rep didn't tell her for five minutes she could just use her finger. Probably because she was busy looking at her phone. Meanwhile the line grew from 3 to like 9.”
“When ever I went here to ship a package ? I would make the line, not super long but there's a line. One day I was in the line and one of the workers was asking if anyone had a QR code and I did and he told me that I didn't had to wait in the line, that I can do it myself on the self help machines. He showed me how to use it and now every time I go I just scan my QR code and the label prints out I Put it on my package and all done.”
“If I could give 15 our of 5 stars I would: for TUAN! I was there to mail a small package priority. The standard priority boxes weren't the right size, so Tuan customized a larger box to fit my item. He then put it in a priority envelope that was actually slightly cheaper than the box price-- hooked me up. I was having a rough day (tears leaking out despite my best efforts) and though he never said a word about it, he showed me tremendous care, compassion, and gentleness in a moment where I needed it most. He also xeroxed the address info I had on the original box and then just taped it on the new packaging, so I wouldn't have to step aside to rewrite it all. It's like he knew that would be a lot for me in that moment. He not only showed excellent customer service, but incredible humanity-- such a rare quality in this world. Tuan is an stellar human being and deserves all the praise!!! Oh, also, my priority package got from Burbank to Jersey in A DAY AND A HALF!! So Tuan also worked some magic to get my package in the fast lane. <3”
“PROS: very nice staff, beautiful location, usually not busy if you time it correctly
CONS: parking is annoying, if you go at the wrong time it CAN get super slow because there's only like 2 windows
But I don't know, to me the pros outweigh the cons, especially with how notorious USPS is with having rude customer service. This location is kinda serene and has nice workers usually haha.”
“US Post Office atwater village is located in an older, smaller building, but it’s very convenient with easy access from the 5 Freeway. Its location just north of Downtown LA makes it a practical option for nearby residents.
There is free outdoor parking available, which is a plus. It can get quite busy near closing time (around 5 PM on weekdays), so expect some crowds then.
The staff are generally friendly and helpful. Overall, a convenient neighborhood post office.”
10AM - 5:30PM
11304 Chandler Blvd, North Hollywood
Post Offices
“I took my friend who has some difficulty due to a previous stroke. She had concerns about her mail box security at her home address and we went to inquire about a PO Box.
Sterling was so accommodating and made the process easy for her to understand as she gets confused easily and sometimes needs a little more time to process information. He explained everything including the process when ordering/receiving boxes or packages from Amz, Fedx, UPS, as they do not deliver to PO box. Very important to know.
Sterling was patient and reassuring. We both left knowing we made the right choice and Sterling had her back….he truly did.
Sterling is actually Golden! Thank you so much for your kindness, patience & compassion.”
“My favorite post office of all time. They have two self-serve kiosks which makes dropping of packages so easy. The employees are so nice and I always hear them laughing with customers. Every time I come in, I feel like I live in a small town because of how friendly everyone is.”
“I go to this location in Pasadena only because I like seeing Junior and I trust him with my transactions. Trust is the most important aspect for a customer and he has earned my trust as a representative of the USPS. Trust can be of short supply these days and he continues to earn it. All these years I've never lost a package and I ship a lot. Also, he knows other customers by name and everyone in line is happy to see him! Not all customers are right in the head though. I've seen self entitled customers become completely belligerent because they didn't get what they demanded even though it wasn't even sensible. I've seen him help direct these crazy customers nicely even when they are being completely disrespectful to him. Junior is awesome and he deserves a raise! I will be a loyal customer with the USPS because of him.”
“All USPS locations have gone down hill, in my experience, since DeJoy took over. And Steiner doesn’t seem much better — but, this is one of the better locations of all the bad options in this part of LA. I like it better than the one near Fairfax & Santa Monica, as well as the one over on Wilcox. Though this one can be short staffed and the drop off box for packages often sticks, the employees that are here seem nicer than average and the wait often seems shorter. I’ve noticed, too, that packages dropped off here seem to enter the tracking system before packages dropped off at any other nearby USPS branch! Which is important to me.”
“It is, in fact, the most friendly post office I have ever had the pleasure of visiting! 100% of the credit goes to Tina. It was my first time in there and hopefully not my last. She was incredibly helpful, joyful, and much to my pleasant surprise… an Indiana Hoosiers fan!”
“The friendliest post office I’ve ever visited in my life!
All the staff here are always very friendly and go above and beyond for the customers—even at 4:55 when the last-minute rush of people come in, and I’m sure the staff wants to go home.”
“Fastest, kindest service I’ve ever encountered in a USPS store. ?? in and out in 20 seconds
My local post office is bad attitude HQ, so it was wonderful to be asked “how are you? :)” for once”
“I went in and there was a long line. I thought I would be in line forever, but there was a Supervisor assisting what customers he could, which impacted how long the line was. Before I knew it, I was being served by one of the 2 window clerks. I was thanked for waiting in line. The Supervisor also thanked me for waiting in line as I left. Seemed to me the folks working there were doing their best to serve the customers as best they could.”
“This post office always has at least 3 stations open, which is more than other local ones, and I have found the workers to be friendly and helpful, even though there is a long line sometimes. The one-way parking entrance/exit can be confusing your first time there, so enter carefully.”
10AM - 5:30PM
607 Foothill Blvd, La Cañada Flintridge
Post Offices
“The service was great!
The front desk person could help me prepare for the priority express mail stamp that I tried to find by running to two previous USPS locations”
“I was a few minutes late for my kids passport, thinking they would have Zero tolerance but no, Rina let me know we were late but still processed my kid's passport with patience and kindness. She made sure the kid looked good in the photo and got her stickers. 5 stars!”
“Such a kind, patient, helpful postal woman helped us today. Despite the long line, she took her time to address each customer’s questions and individual shipping needs. Thank you!”
“This is one of my go to post office locations when I am visiting family every couple months.
The city of South Pasadena finished their last phase in landscaping the remaining grassy area in the south side by the public parking lot.
Fun Fact:
They built a 100% California native, drought tolerant demonstration garden. Selected plants that are naturally suited to the hot and sunny weather while also supporting pollination and providing food and shelter for wildlife.
Plantings will have color at different times of year, and include Cleveland Sage, St. Catherine’s Lace Buckwheat, Toyon, a ‘Desert Museum’ Palo Verde tree, among other plants.”
“Is sad to see such a poor reviews, this post office has one of the nicest staff. Friendly and always willing to help.
Thank you for always being so helpful.”
“My passport expired and I needed a new one quickly for a trip that I am planning. The USPS in Sun Valley, CA was the nearest location that offered passport services. This location offers appointments & walk-in services from 10am to 11am. I arrived at 10am and waited in line for my turn. I was greeted by Roel, the USPS associate at the front desk with a smile and a good morning.
I had a few questions about the process which he answered immediately and then he took me through the process of renewing my passport. He was professional, exceptionally efficient and thorough. He found a few errors on my application and helped me correct them. He took my photo and suggested the photo that would best complete the passport application and then I paid the fee for expedited service due to my time issues. I had been dreading this task but Roel made it a very pleasant experience and I was finished before 11am and for that I am very grateful for Roel, the Sun Valley USPS passport boss?”
“Super friendly and knowledgeable staff. The man who helped me saved me money by recommending the better shipping method for my books and the rest of the team had really good energy. A bit far from my house but will come back here for my postal needs.”
“The staff here is consistently friendly, welcoming, knowledgeable and patient. I often go out of my way to visit this USPS location because the experience is substantially better than at others in the area. There is limited parking as other reviews mention, but the turnover is usually pretty quick.”
“I love this post office so close to my house and the staff are very nice , me and my wife drop our business packages here everyday. We do really appreciate their hard work.? Thank you.”
“I recently interacted with Artur Gevorgyan, Manager of Customer Service, and was impressed by his leadership and integrity. When we reported an unethical, ignorant behavior by a Postman. Artur addressed the issue promptly and effectively on the spot. His decisive actions resolved the problem and reinforced the standards of service we expect from USPS. He is a true asset to the company and USPS needs to hire more exemplary individuals like Artur!”
“Just wanted to give a shout out to Joyce! She is an absolute angel. Always so sweet, helpful and patient to every single customer. She makes everyone leave the post office with a smile, she is the loveliest and makes going to usps actually a nice experience!”
“6 Stars to Heather working the customer service line. She helped me with my return label to send back my package from The Referee Store! She is fast and very nice! Thanks, Heather!”
“Annoosh saved my trip here. She manually entered the tracking number and I got my receipt. The male worker just wanted to send me away. But she saved the day!!Experienced, kind, CAN DO workers are worth their weight in gold for a n y company!”
“I’m going to be honest - the reviews here are CRAZY. Coming from living in two other states with HORRIBLE post offices makes this place seem like a dream. Never a line, the customer service is polite and efficient, and it’s very clean for a post office! I don’t understand all the negative reviews tbh”
“I want to say thank you to the one of the amazing associates his name was Edmond Vartanian , he was so knowledgeable and helpful during my visit , I impressed with his great customer service , hope will see him as a manager ?”
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“My mom had put a stamp which was worth twice the rate of a regular stamp and was sad when he made me pay for another stamp..I thought is was a regular stamp but it wasn't so I didn't notice and he should have! I paid him more money to send my mom's mail and he should have looked at the stamps value and not charged me. He also asked me to return a letter that was put in my mailbox addressed to a different address completely and a different name to my Post Office..I told him the mail man had delivered twice to my house! I said send it to the correct house I don't want to drive to another PO. He finally agreed to take it. Why should it be my problem. I had put it in the outgoing mail after getting it in my mailbox with the flag up and my stupid mailman just didn't even look at it and put on my mailbox again!!! Didn't even look to see the address was a different street, number, and name!!! So why ask me to any more than leave it at ANY post office? So d**** Not my problem. It was someone else's gas company bill. Sheesh!!!”