Post Offices in Glendale, CA

“It is, in fact, the most friendly post office I have ever had the pleasure of visiting! 100% of the credit goes to Tina. It was my first time in there and hopefully not my last. She was incredibly helpful, joyful, and much to my pleasant surprise… an Indiana Hoosiers fan!”

“My rating is completely owed to Dana. I received a notice in my mailbox on Friday that I had a certified letter to collect. I submitted my redelivery request and instructions online. By Tuesday, the letter hadn't been redelivered and my carrier had left no follow up slips. Also, the system wouldn't allow me to resubmit a request. So, I opened a case. When I didn't hear back, I visited this location on Wednesday.

Dana came out from the back to help when a customer started shouting about the lack of service (one person at the desk, several in line). I saw the recognition in Dana's face when I showed him my notice, since he was already working on my case. He said he couldn't find my letter, because it wasn't where it was supposed to be.

Post office staff are frequently (and reasonably) exhausted and frustrated by their jobs because of how our country has been defunding and abusing USPS for many years. But, despite the many dysfunctions in the system, Dana clearly cared and took personal responsibility for others' errors -- both my mail carrier's and also whoever put my certified letter in the wrong place. He said he would call me back before he went home that night with an update.

He kept his word and called me back. At 8:00 p.m. He said he found the letter and put it where it belonged, and I could come pick it up the next day even though he wouldn't be there. So, I did.

Small actions of caring and competence like these give me hope as our systems continue to fall apart. Thank you Dana!”

“My favorite post office of all time. They have two self-serve kiosks which makes dropping of packages so easy. The employees are so nice and I always hear them laughing with customers. Every time I come in, I feel like I live in a small town because of how friendly everyone is.”

“Fastest, kindest service I’ve ever encountered in a USPS store. ?? in and out in 20 seconds
My local post office is bad attitude HQ, so it was wonderful to be asked “how are you? :)” for once”

“I recently interacted with Artur Gevorgyan, Manager of Customer Service, and was impressed by his leadership and integrity. When we reported an unethical, ignorant behavior by a Postman. Artur addressed the issue promptly and effectively on the spot. His decisive actions resolved the problem and reinforced the standards of service we expect from USPS. He is a true asset to the company and USPS needs to hire more exemplary individuals like Artur!”

“I want to say thank you to the one of the amazing associates his name was Edmond Vartanian , he was so knowledgeable and helpful during my visit , I impressed with his great customer service , hope will see him as a manager ?”