Sleep Number offers a positive and attentive shopping experience in their stores, including the new location in La Jolla, CA, at the La Jolla Village Square. Customers appreciate the courteous and knowledgeable staff who are patient and willing to answer questions. Many reviewers highlight the helpfulness of staff members, like the manager in Mission Valley and an employee named Geovany, who provided excellent guidance in selecting products. The beds are described as the best on the market, with one customer mentioning that it is a technological genius. After using their Sleep Number bed for over a month, they expressed that there is no going back to their old mattress. The delivery process is also praised, with timely and professional setup by a delivery team. Customers looking for pillows have found success as well, particularly with the ComfortFit Ultimate and Curved pillows. Geovany was noted for his helpfulness in guiding customers through the selection process, ensuring they found the right pillow for their needs. The in-store experience allowed customers to test the products and understand their options better. Overall, Sleep Number is recognized for its dedication to customer satisfaction and quality sleep solutions, leaving customers hopeful for restful nights ahead.
I was working with Arty who is very nice. I will be purchasing a sofa with him and have bought some other items today.
August 2026
Gary and all the staff provided excellent customer service. I highly recommend Jerome’s and their wonderful staff.
July 2026
I was greeted by Gary as soon as I entered the store, and he directed me where to go. He was friendly and knowledgeable, and then let me choose a mattress without any pressure or trying to upsell me. The entire transaction was quick and easy and my new mattress will be delivered tomorrow. I will highly recommend Jerome's... read full comment
