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“The staff are very welcoming and helpful. I really appreciated Carlos for assisting us with answering our questions and concerns as it was our first and very needed visit. He really helped us in the best way he can and made our experience here great! Thank you again!”
“Just wow! In desperate need of help, I ran my dog at 5:30 pm to get help for a toy he swallowed that I thought had a battery in it. The ER was full and wouldn't see him and suggested I drive to Redlands, but I know better that things like this can't wait. VCA turns out is a 3.5 minute drive from my house so I took my chance. I was panicked and upset (my dog is my baby) They were calming and compassionate and saw him right away! Dr Smith could see how nervous my dog Grandpa was and took extra care to make him feel calm and safe. When explaining to me the good news of the x rays Dr Smith was so patient and never rushed us out. He truly cared and it was a breath of fresh air from what we were used to. The next day he called to follow up- not his receptionist but the actual doctor himself. I'm so grateful for their services and helping Grandpa and can't wait to make Dr Smith Grandpas official vet! Thank you so much!”
“I enjoyed how easy it was to get my dog up to date with her vaccines because she was in desperate need for a grooming and the very next day after her vaccines, she was beautifully groomed as well. And that was a Sunday!!! Very happy.”
Veterinarians
Veterinarians
Veterinarians
Veterinarians
“Dr Carlson and Roxanne are the absolute best. Toby ruptured a disc a year ago and after surgery at Tustin Veterinary Neurology Center (Dr. Jensen is outstanding), they recommended aqua and laser therapy. Toby has been going 2-3 times a month and has made almost a full recovery. We'll continue going to maintain the amount of recovery he's made.”