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“Michael helped me and he was so patient and kind to me. He walked me through my new phone and made sure everything was working properly before I left. His customer service was amazing.”
“I’ve trusted this shop for seven years and they never disappoint.
This time they repaired the back glass on my iPhone 15 after it shattered, and the phone looks like new again.
Honest, kind, and reasonably priced — I’m grateful to have a repair place I can always rely on. Highly recommended.”
“Yesterday I called T Mobile customer service 800 number only to talk to three (3) different woman and 2 being the highest supervisors supposedly. After I bought a new phone I had to call Service to check why Hot Spot wasn't working... Hang in there I'm getting to the point. The 1st person I spoke with told me she had to add my new sim to the phone to activate hot spot for it to work. I tried to use my phone and it said emergency calls only. I used a work associate phone to call back 800 number.. They verified me but told me that had to send me a pin to my phone ( which wasn't working ) she never told me to go to the store just insisted she needed to send a pin. I live in a different state so thankfully I had maps on my tablet and went to the nearest T Mobile store. Immediately-..Jhon Rodrigues asked me if I needed help. I explained the situation. I was very upset. He had my phone working in 2 minutes. The 800 number was reading through a script to try to help but Jhon took my phone and handed it back to me working. Not only did he get it working he also fixed my work laptops hot spot and tested it. Please Please T Mobile recognize Jhon for great great customer service. I didn't get a survey from T Mobile probably because the 3 woman reading scripts didn't send one because they failed miserably. Thank you Jhon Rodrigues.... You will do well!!!!”
Mobile Phones
Mobile Phones
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“The best in customer service which was exhibited by Crystal. I hope that she will always be there when I decide to upgrade or get a new phone or any device in the future!”