Victra is a Verizon Authorized Retailer in La Verne, CA that strives to create the best possible experience. The store offers a full range of wireless devices, accessories, and device protection. Reviews highlight fast service and super professional staff who are patient, kind, knowledgeable, and dedicated. Consultants are noted for going above and beyond, providing excellent and compassionate service. Specific assistance mentioned includes helping with purchases like phones and chargers, applying screen protectors, explaining warranties, and guiding customers through the upgrade process while transitioning information between devices. Staff are described as effective communicators who can assist multiple customers with ease. The store receives high recommendations for its customer service.
Tony was very helpful and knowledgeable. He answered all my questions, and Im happy to have had a great experience. Outstanding customer service.
May 2024
Juan was very helpful and knowledgeable! Great customer service! ?
March 2024
I only stopped in this store to purchase a new charging cable, but walked out with a sparkly new phone- which I really did need but was putting off buying. Juan and Cesar were the most patient and kind salesmen I have ever encountered at a Verizon store.
