“the service here was wonderful! i’ve recently signed a lease on an apartment which could not have been possible without ms alysa! we had a few problems with our application but she was there to help us at all times. im very excited to see what the future holds in this community”
“Maintenance showed up on time and fix the garbage disposal perfectly. As I said, icemaker is still broken please have maintenance come and replace icemaker. Thank you so much.”
“Payton and Juan are great! I'm grateful for Payton's patience and attention to detail when I've needed assistance from the leasing office. Juan does his best to get maintenance issues resolved in a timely manner and follows up when needed. I haven't had the best experience in the past with others in the leasing office and with maintenance at Skyview. There has been such an improvement since Payton has joined their team. I appreciate you Payton and Juan!”
“I’m so happy I found this place 4 years ago. There’s a sense of community that makes it feel like home. The on-site team managing the experience here are amazing. Dulce, in the office, is a gem. She’s on top of everything! The maintenance team, Robert and Ken, are quick to resolve any issue (typically minor). And it’s so nice to have a dedicated landscaper; this place always looks great. The location can’t be beat. It’s a 5-minute walk to Albertsons, Starbucks, the Post Office and more. A 15-minute walk up the hill and you have unbeatable ocean and hillside views. Appreciate everything here!”
10AM - 5PM
100 Grand Canal, Irvine
Apartments
“I have lived here for almost a year and my experience has been so pleasant. The maintenance team Jaime and Ty have an done an excellent job at being attentive to the property and are fast when I have requested any service needed for my unit!”
“We have been living at Vantis for 5 months now. Overall we really like it here and I would like to highlight the following benefits:- A variety of activities: games, pools, etc- Quick response to repair requests.- Excellent soundproofing or just quiet neighbors :-)- High level of property security (zero thefts in area).- Plenty of public spaces that are often vacant (why does nobody use pools?)- Modern gym.- Well-maintained swimming pools.However, there are aspects that need attention from the management company:- Some facilities (like the fireplace in the BBQ area) have been in disrepair for a long time.- There is a shortage of gas for the BBQ area.- There is a lack of regular monitoring and maintenance of common spaces. (But in general everywhere is clean and well-maintained, but there are other places) For example, the stairs may remain dirty for weeks until the problem is reported by residents.- Fun fact: every evening at 5:05p.m, water comes out of the lawn sprinkler hose and floods the people on the lounge chairs near pool.We would appreciate it if the management company would be more proactive in maintenance and upkeep.Despite these issues, we really like the overall atmosphere at Vantis. We appreciate the work of the team and plan to continue living here. The apartment complex has a great location and we would gladly recommend it to our friends. Most importantly, many of the issues mentioned are fixable and hopefully they will be addressed.”
“I recently moved into this wonderful apartment complex, and I couldn't be happier with my decision. A huge shoutout to Sarika, the leasing consultant, whose assistance made the entire lease process and move-in experience smooth and stress-free. She was incredibly knowledgeable, patient, and went above and beyond to address all my concerns.I also want to express my gratitude to Miguel for his outstanding maintenance support. He promptly and efficiently addressed my maintenance request, demonstrating a high level of professionalism and skill. It's refreshing to know that the staff here takes such pride in ensuring residents have a positive living experience.”
“This is a lovely community to live in. The leasing office staff is very professional. Tayler worked with me on my lease, and is always a pleasure to deal with. The grounds are well maintained, and the maintenance staff has always fixed any issues that are needed.”
9:30AM - 5:30PM
50 Prism, Irvine
Apartments
“I have thoroughly enjoyed my time at the Village. A big thank you to Bev for helping me move in, and helping again as I work towards the move out process. I would also like to thank all the maintenance staff who have been excellent year round.”
9AM - 6PM
5000 City Lights Dr, Aliso Viejo
Apartments
“I moved in about four months ago, and it’s been great. I love my place and consider the pricing I got very fair. Devin helped me get set up and has been lovely, and the office staff and maintenance staff are always great and go above and beyond. I had to call maintenance twice for small fixes and they were done within hours to a great result. Even this weekend I was sick and asked Devin for help with a package from the parcel room, and she brought it to my door for me. Yes, like all large complexes there is more noise, people, etc then there would be living in a house, but the people who run this place go above and beyond to make it a wonderful living experience and I appreciate everything they do.”
“Wanted to express my appreciation to Phil and Eric from Maintenance. They were professional and friendly and very experienced. Very happy with the service they provided.Thank you”
“Juan and Felipe were so kind and thorough and professional when they came to fix my AC .. they took their time to make sure it was done perfectly and even came back an hour after it was fixed to make sure it was still working!”
“My goodness I can't say enough about my experience here. Everyone was so helpful and attentive especially Ms Ashley. Outstanding customer service and beautiful property. Wishing that everything was as easy as moving here.”
“I lived here for 1 year. I loved it to be honest. I wish I could've stayed longer but had to move out due to job relocation.It's almost impossible to find something like they have. Which is having an attached garage with a 1 bedroom apartment. Also, you don't have anyone above you or below you, which is rare in an apartment.The only downside to my apartment was the washer and dryer. They were inside the garage and we had to use a flight of stairs every time we wanted to use them. The management weren't clear about it even though I asked multiple times before moving in and it was really annoying, but other than that, everything was really good, including the maintenance team.”
“We have lived here for 5 years and it has been a great place to live so far. Martha, Megan, Melissa, and Vanessa in the office have always treated us well. Safe area and the grounds and property are kept up very well.”
“I’ve had a wonderful experience with the front office staff. Mario, Sandy, and Paola helped my partner and I look at apartments to find the right one for us. They helped us get everything started and ready so our move in was smooth. We’ve been moved in officially for a week and are loving it. We have no complaints, the apartment is beautiful and the neighbors have all been lovely so far.”
8:30AM - 5:30PM
23251 Los Alisos Blvd #30, Lake Forest
Apartments
“I recently had the pleasure of residing in the most breathtaking apartment complex, for the past 6 months. The Saul (the manager ) and the maintenance team deserves special recognition for their unwavering commitment to excellence. From the moment I inquired about renting, they were professional, attentive, and always willing to go the extra mile. They promptly addressed any concerns I had, ensuring my living experience was nothing short of extraordinary. Their dedication to creating a welcoming and enjoyable environment for residents was evident in every interaction. Nestled amidst a lush natural setting, this hidden gem boasts a plethora of amenities that make it an absolute paradise. From the moment I set foot on the premises, I was captivated by the beauty and tranquility that surrounded me. what truly sets this apartment complex apart is the breathtaking natural beauty that envelops it. Everywhere you look, you are greeted by lush greenery, vibrant flowers, and towering trees. Walking through the meticulously maintained gardens felt like strolling through a botanical paradise. It was an idyllic escape from the hustle and bustle of city life, a place where I could find solace and reconnect with nature. if you are seeking a haven that combines the luxuries of modern living with the serenity of nature, look no further than this apartment complex. With its breathtaking swimming pool, magnificent tennis court, state-of-the-art gymnasium, and a natural setting that soothes the soul, this place is a true paradise. I can wholeheartedly recommend it to anyone in search of a place to call home--a place where you can unwind, rejuvenate, and revel in the sheer beauty of your surroundings.”
“Pros are spacious closet space, patio storage, mountain views, and covered parking. Cons, far from freeway, and parking always full. Staff seems nice, only one I ever see now is the little Asian one tagging cars. Maintenance always complete repairs timley. I like it here. It's homey.”
“Had a great experience living here for 2 years. The maintenance team was responsive and I never had an issue getting things fixed (broken window frame during a rain storm, A/C, increasing hot tub temperature). Leasing staff are very friendly. Pet friendly community, nice pool amenities (2 pools and 2 hot tubs) plus access to SAMLARC community parks and pools”
“Best place I have ever lived. Not online is the property amazing but the staff is great. We rented out the clubhouse for a party and everyone had a great time and commented on how nice the complex is.”
“This place is great. I’ve lived here for three years and from day one have had nothing but positive experiences. The property manager Tonie is phenomenal, constantly working and breaking her back to go above and beyond the call of duty. She keeps this place running smoothly. I love how quiet this complex is and clean, no rats, ants, roaches or any creepy crawlers you see in dilapidated places. Most of the other residents have lived there long term and no wonder. They also just got brand new washers and dryers that have iPhone technology to pay for. Love it! It’s not the Ritz however if you’re looking for somewhere to have a nice life, quiet and simple this is the place. It doesn’t hurt too to have a good property manager who is on top of everything and very communicative.”
“Amazing, but I would like the coyotes to leave, especially the ones that walk around the complex like nothing. there hasn't been an issue except for coyotes, and loud neighbors, I recommend this complex.10/10”
“I would like to complement the maintenance staff at Essex Apartment, homes, in particular Rafael, who is excellent maintenance guy at our complex and is always there when you need him and does an excellent job and taking care of all the tenant maintenance needs. You couldn't ask for more dependable, honest, hard-working guy, and I took this time right now to acknowledge him and thank him. Thank you, Rafael.”
“I have lived here for about 7 years and it is a great place there are nice people and the staff are really nice, the rooms are really clean and mostly the whole apartment, nice bedrooms and bathrooms every thing is nice, the pool is really the best part about the apartments”
8AM - 5PM
28520 Wood Canyon Dr, Aliso Viejo
Apartments
“On 9/15/23 Matt & Daniel did an amazing job with fixing my garage that was severely damaged. They were fast to respond and more importantly they were kind & professional. They articulated their professional knowledge in a clear concise manner without sounding condescending. As a woman, this was noticed and valued. They even demonstrated respect by wearing a mask when I mentioned my husbands cancer. That level of empathy & class is hard to find and should definitely be acknowledged. They truly make your company look 5 star! I will recommend your company on my social media sites based on this experience.”
“I really Loved how these Appartments looked inside and out!!! They R Luxury apartments and this little community of apartments gave me this safe vibe. And that because I went in the night so I look forward to going in the day time. I was visiting a friend and wanted to see how the neighborhood was at night if safe. But would definitely recommend to families and single people as well.”
“Julissa, my dear!1. u always have the opportunity to move / relocate, here to this community.2. The opportunity is yours.3. You are Next, on the Waiting List.4. Contact Unit 10-304, for more info!”
“We just signed our new lease here. This will be our 3rd year staying at this apartments. Not many issues at this community or at least on our side of the community. Our building and the building in front of as are pretty quiet. No loud music, no drama, no craziness. Seems like we all respect each other and the apartment complex. The staff: Fredrick, Krystina, Adam, and Angelica are very welcoming and kind. Maintenance requests get addressed in a timely manner. The staff is very responsive if we have any issues or need anything. The parking is a lot better than it used to be. Not perfect, but there is no such thing as a perfect apartment complex lol. It's a nice, quiet (For the most part) apartment complex.”
“I've been living here since July 1st and I have absolutely nothing bad to say about the experience of living in a plush 4 bedroom 2.5 bath townhouse of my dreams... literally lol!!! The manager is overly concerned about the happiness of his tenants. The leasing consultant is super easy to talk to and quickly handled all the paperwork and anything else I needed to make it my home. Everything is so well kept by the maintenance men who are friendly and don't mind taking the time to talk to us if we have any silly repair questions too! Seriously after the unprofessional staff and unbearable living conditions at Idyllwillow Apts in Mission Viejo, they can count on seeing my children grow up into adults because I finally found a place that I can grow and thrive in my own quiet nook. Shout out to Gary, Anthony, Aldo, Felipe, and the entire Laurel Glen crew from the bottom of my heart”