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“Rokform is always the best when it comes to sturdy cases and magnets! I drop my phones constantly and never any damage. Plus their customer service is unmatched!”
“Peter was above and beyond knowledgeable and excellent. I came in to get a new phone for my birthday. He made the process so smooth and easy and has such a great personality. Truly an asset to your team!”
“Eric was so helpful!! After dealing with 611 all day Eric helped me get a new phone with ease! Great customer service, and a great attitude! Thank you for your help!”
“We recently bought a phone in this store, the employee Chris explained everything very well and helped us choose. Despite our poor English, Chris was very patient and helped us as best he could. Thank you Chris. I recommend.”
10:30AM - 6:30PM
31921 Camino Capistrano, San Juan Capistrano
Mobile Phones
“Excellent service, a friend recommended cricket to me and told me that he will look for Ara and he was not wrong. She is very patient, she helped me with everything, very good”
11AM - 4PM
27901 La Paz Rd I, Laguna Niguel
Mobile Phones
“I think they did a really good job.. the guy at the front counter was a little less knowledgeable than I expected.
But the techs seemed very good.
Good turn around time and reasonable price”
“There were only two employees and they were doing there best to make sure people were acknowledged and served as quickly as possible. There was a very dissatisfied person that they handled with great patience”
“Went to here for get a new phone, the sales person Louis is very knowledgeable and helpful. His friendly smile make me feel very comfortable. Definitely nice experience.”
“Liquipel's customer service is top-tier. The team is not only knowledgeable but is also dedicated to providing a user experience that is as seamless as their product. They ensure you are guided through the process, keeping you informed at each step, and are always ready to address your queries and concerns.”
“Claudia was fantastic, absolutely fantastic. She help me unwind some horrendous mistakes made by Verizon's outsourced customer service from overseas. Claudia was not only a life saver, but was a life saver under pressure, with grace, with ease and speed. Verizon should give her a promotion, then AI-clone her and dispense with the outsourcing. . . just sayin.”
“It was excellent service, Alex and Daniel explained it well, Laguna Hills branch, I came from Utah, they helped me change companies, they are one of the best, they know how to help and serve exc”
“About a week ago I went here to get my dad an iPhone 14, finally upgrading him from a brick-phone from what I assume the early 2000s lol. Jazmine (hope I’m spelling it correctly) was an absolute pleasure to work with. Very knowledgeable and friendly. Thank you”
“Drew in Irvine spectrum is excellent . He deserves to move up as a store owner to generate more revenue for Verizon.
. Don’t lose him . Verizon will exceed if everyone can function like him . Jim”
“Trinity helped me twice at this location and she is amazing. She provided me with efficient and excellent customer service even with a line full of people. She is attentive, polite, calm and professional. I am so grateful she was able to help me quickly with a new number and issues with my work phone texts. She deserves a raise because she’s an expert at what she does and is great with people. I will be recommending her to all friends & family. AT&T is very lucky to have Trinity working here! Thanks again!!”
“Great people work here. I’ve been dealing with the Asurion reps (who are a nightmare to deal with) and the people here at Verizon are fantastic. Justin deserves a raise and a promotion.”
“Great customer service, went in for a sim card and the gentleman that helped me was super helpful and more than happy to help. Im mow upgrading my phone next week when I get back from vacation. Thanks again for the support!!”
“Isabella was so helpful and so nice!! She was able to assist us two days in a row and answer all our questions! Truly have never been to a more helpful phone store”
“We were helped by the lovely Zee. Zee was fantastic she helped us out so much! She answered all of our questions. Excellent customer service! Highly recommend this AT&T store!”
“Got a phone after mine broke through adan 3 years ago. Super nice, Honest and efficient.
I will be back in 07-29-24 for a touch screen issue won't go to any
other repair provider.”
“Came into the AT&T store and worked with “Sara.” She was very knowledgeable and helped us greatly with our account. She was so pleasant, kind and courteous. What a great experience.
Truly an asset to the AT&T team.
Thank you ”Sara””
“I brought my daughter in for her first cell phone. She wanted an iPhone but I was hesitant about costs. The store representative, Sara showed us all of our options including a great deal on a year older model. It was perfect for my daughters needs and didn't break the bank. The store rep, Sara was very honest and upfront about costs and fees. She even helped my daughter set up the phone and made sure it was ready to use before we left. Sara was great.”
“Great customer service by store manager and team. We ordered a new phone/line online and then went to the store for pickup and a screen protector + setup. The employees were very helpful and advised us about the accessories promotion, lifetime warranties and they also helped us with all our questions.This store is in an easy accessible location; I was able to get in a (very) quick trip to the grocery in the same plaza while my husband stayed behind just in case for logins/passwords. We were in and out quickly - much more quickly than other cellphone upgrade/replacement experiences.”
“Very nice, polite, knowledgeable and helpful manager Jessie. Non comparable with any other AT&T stores in Orange County. My ? to AT&T for this location.”
“I’ve dealt with numerous carriers and retail stores over the years and my recent experience at the RSM T-Mobile store is second to none. I usually dread going into retail stores but I promised my daughter a cell phone for her birthday. Mobile Experts Andy Bill and Dylan Flippin were incredibly honest, knowledgeable, and passionate about what they do. They made the process quick, fun, and did not try to upsell me. In fact, I got a free line as part of a promotion! I definitely recommend this store thanks to their stellar customer service.”
“My phone is my lifeline for my career, and sometimes the smallest bugs can cause huge inconvenience. I went to this location after weeks of frustration and Zion was so helpful and kind. He was genuine, light hearted, and patiently took time to help me out. The gentleman working with him (Ciro?) was also gave very friendly service, helping Zion out as this was a unique situation. I’ve been with T-Mobile for about 8 years now and this is the first time I left an experience that was 100% positive. I’m not one to leave reviews but Zion and (Ciro?) really made an impression. Thank you!”
“I had an amazing experience at T-Mobile today, all thanks to Damien. He spent nearly three hours helping me with incredible patience and professionalism. His dedication and willingness to go the extra mile truly impressed me. It’s rare to find such exceptional customer service these days. Thank you, Damien, for your outstanding support—I truly appreciate it!”
“Myle Kim,
Superb at her job! Friendly knowledgeable, VERY patient (had added process of credit unfreeze, which I did not realize would be an issue ?). Offered me water and reassured me, so I wouldn’t feel rushed. Bought cell service, home internet service and cell phone face protective cover. Her manager, Gabriel, also helped with quirk in the process that was not Myle’s fault. He too, did everything with courtesy to both of us. Good team work is a pleasure to see! Most grateful! SJM”
11AM - 6PM
5414 Walnut Ave Ste F, Irvine
Mobile Phones
“I had to swap phone providers recently and Wen was super helpful and charismatic! She made the process not only easy but enjoyable. No issues with service so far, highly recommend this store.”
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“Hey listen.. Mario has the most outstanding customer service I have come across in the last decade. If he does not get a raise in the near future, his talents and expertise can take him to new heights. Thank you At&T.”