Victra, the local Verizon Authorized Retailer in Irvine, CA, strives to create the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the exceptional service and expertise provided by the Victra team. Alden, a store representative, has been particularly commended for his outstanding customer service. Customers have highlighted his kindness, professionalism, and willingness to go above and beyond to resolve their concerns, even when they were turned away at other locations. Alden's patience, technical expertise, and ability to provide the best deals and products have made him a favorite among Verizon customers. Similarly, Shasha R. has been praised for his honest, direct, and authentic approach, as well as his in-depth knowledge of the business. Customers have noted that he is a great representation of the Verizon brand and Victra, and they recommend seeking his guidance for both Verizon options and potential career development within the company. Overall, Victra's commitment to providing a seamless and enjoyable customer experience has earned it a strong reputation among Verizon customers in Irvine, CA.
Very friendly and knew what he was doing setting up my new phone. Not too much upselling!
March 2026
Had an amazing experience with Tony! Super helpful and personable, highly recommend this store and working with him for all your needs!
March 2026
Sophia was GREAT GREAT GREAT!!! She was as professional as one can be. She broke down every thing I asked and a lot more. I’ll definitely be back to buy some of the perks that she explained. The other gentleman that was there was also GREAT!!! Thank you Verizon!!! See you soon!
