{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“We have been renting a unit here for quite some time. Location and accessibility is convenient and easy. We are now in need of additional unit. We contacted facility and spoke to Shayla. Shayla was very courteous and professional. She was able to provide us an additional unit near our current unit for our convenience. In just a few minutes we were able to complete the transaction and we are set to go with new unit! Thank you Shayla for making this quick and easy! Would highly recommend this facility for your storage needs!”
“We can’t begin to thank Jackie, Jenette and Kristy for accommodating us. Every-time I needed another unit they were there to help me. Can’t say enough about the units were always remarkably clean and you often seen these girls out with their cleaning supplies ensuring their facilities were well kept. Thanks ladies for everything we soley appreciate you!?? I would highly recommend them.
Mary Elizabeth and Summer Munoz”
“The place is excellent, and Mariano—who helped me with the rental—is very professional and a wonderful person. Congratulations on the team you’ve put together; it is a team of excellence.”
“Absolutely life savers,Daniel has helped.my twice now on different occasions and he is an absolute master,their cars are clean, well maintained and the office ppl are helpful and just nice humans shout out to Daniel from the trucks department”
“It was time to upgrade a scheduled seasonal tune-up and the technicians delivered top-notch service. They arrived on time and left everything clean and working perfectly.”
“This is a fabulous location! Jacob was super helpful and efficient with the truck check out process. If I need a storage unit in the future, I will be shopping here with the affordable prices and awesome customer service.”
“Ari was super accommodating, kind, and personable. I was able to get the specific (special) truck I needed sent to this location from another, saving lots of time (with no additional charge). Miles better than U-haul, and the price was nearly the same (per mile it's also very similar). Going to be using them for my moving needs from now on, my last U-haul had over 300k miles and sounded as if it were going to fall apart, this truck was one of the newer models and had only 6k miles on it, but the whole fleet looked clean and well maintained (and have driver assist functions).”
“The complete team is awesome! No matter who is there they are always very professional and helpful. No matter if I have a Uhaul near me, I don't mind to drive to this location. They Always treated me really good.”
“Another great experience with U-Save. I was lucky to work with Araceli (she was lovely last time as well). She was kind, efficient, and made sure I got the car type that I requested. The cars that U-Save provides are clean, drive well and well taken care of. They're also super easy to get to from the airport. If you're able to walk or being pushed in a wheelchair, they're only 5 minutes from the airport if you cut through the parking garage on the lower level.”
“Thank you for your beyond kind and professional staff. We will always remember Manthan and Adrian as being so helpful with our truck before we left. Thanks guys!!”
“Pickup and drop off were both quick and efficient. My interaction with the employees was wonderful and the were very friendly and helpful. I am recommending this location to everyone.”
“We recently rented a vehicle for our business and were extremely satisfied with the service. Everything was handled quickly and professionally, and the truck we received was excellent — it really helped us with our work. We returned it today and the whole process went smoothly, exactly as agreed.
I highly recommend Penske Truck Rental! It was a pleasure working with the front desk manager who set up the rental, as well as meeting David. Great people, excellent service. Wishing you continued success!”
8:30AM - 5:30PM
34295 Doheny Park Rd, Capistrano Beach
Truck Rentals
“My husband and I needed a small Uhaul to get back to Denver. They were sold out of the size we needed, so they upgraded us to a larger size, free of charge. When my mother and I went to pick it up, Nelson helped us and he was such a gem. We were greeted with a warm smile, and good music. He was very helpful throughout the process and made it very easy for us. Thank you, Nelson!”
8:30AM - 5:30PM
34295 Doheny Park Rd, Capistrano Beach
Truck Rentals
“I had a great U-Haul experience! It was my first time using an authorized dealer, and the experience was amazing. I rented a trailer on two different days with two different staff members from different ethnic backgrounds, but it felt like I was dealing with the same friendly person each time. Thank you for the outstanding customer care!”
“The staffs in this Newport office were really awesome! They definitely need some kind of praise or promotion from the management! They work hard, they work efficiently, and they work in a positive attitude no matter how busy they are.
I rent a storage two days ago. Everything went super smoothly. I came back today to refill the propane tank. They did a great job! Thank you!”
“I thought the customer service here was great. I required several accommodations with my initial order, and extended it from initial one day rental to a 7 days total, on the truck rental. Every person I talked to, was courteous, considerate and made every effort to accommodate my needs, every time I extended my rental. The rates were fair and reasonable, and I brought the truck back clean, with the tank full, and there were no surprise charges. I'm totally satisfied with my experience. Thank You.”
9:30AM - 5:30PM
2458 Newport Blvd, Costa Mesa
Truck Rentals
“The customer service at this location is terrible, the pricing is also not very good and the truth is the equipment is dirty but the fact is that is how it always has been. If you ask me U-Haul is a very challenging business to run. Could you imagine dealing with customers while they are in between homes. The fact that they're doing business with U-Haul is a sign that they are not able to afford a real moving company. I watched the customer service person deal with a person that damaged a truck. They were claiming that the damaged was already there and it was obvious to me that it was a fresh dent. The yellow paint from the yellow poll the guy hit was literally rubbing off the side of the rig. The reason for the five stars is because the people that work at this particular location are working really hard. Yes I think they need better management, yes the customer service people need to change our attitudes and yes I wish U-Haul would do something about the ridiculous pricing but the fact is that this type of business is negativity every single day so you have to almost feel sorry for the people that work here. Next time I will shop around more, I will look at their competitors and I will also make a reservation much more in advance if I have the opportunity because people are leaving California more than ever and U-Haul is busy like never before. Then you add to the fire the fact that employees don't wanna work, the governor keeps giving everybody money and you end up with what we have. A place that offers a service that we absolutely need but unfortunately has created policies and procedures that are challenging and difficult because the client is also challenging and difficult. That's my opinion anyways.”
9:30AM - 5PM
22762 Aspan Street Ste 202, Lake Forest
Truck Rentals
“Went to U Haul for the hitch installation. Only complaint is the wiring for the trailer is inside the vehicle. A better wiring would have it come out next to the hitch itself.”
“I don’t think you can improve anything. The experience there was awesome Randy the manager helped me out in every way he could and I was completely satisfied and the girl there. She was very nice and helpful. Also, I love the place. It’s not like corporate. It’s very comfortable there. It’s not so business like which is perfect.”
“Just got a storage unit with Jairo and had the best experience! He was so patient and extremely helpful. This experience was way better than other storage unit tours”
“This is a great place to rent a Uhaul. I've rented a Uhaul from Manny three different times and he's always very helpful. Great customer service and dependable place to do business.”
“This place was wonderful! Liliana who helped us out was a treat! She was very understanding and very kind. When there was a complication with one of the dolly's they offered us something else for the trouble! Renting a 20' Uhaul is no easy task, but she helped us through start to finish! I would absolutely recommend them, they did a wonderful service to my mother and I.”
“Getting the truck was a little tricky over phone, nothing too crazy though. However, once I got there, Eddie was EXTREMELY helpful. We had a storage unit right next to Budget that had super tight alleyways and my first time driving it, to load up the storage unit, it took me over 30 minutes to maneuver the truck. Eddie volunteered to drive the truck for me and help get it into the storage place. He made everything so simple and was incredibly helpful. It may not seem like the most upscale workplace but old school values and thoughtful work ethic is something that isn't seen often anymore. Thanks for all your help Eddie.”
“The experience I had at this location vastly differed from other reviewer posts. We rented a one way cargo van from them and from the beginning, they were very accommodating to both my mom and I. Van was clean, comfortable and topped off, exactly what we reserved. We had an extra charge that was immediately refunded once notified. ALL staff members were friendly and super patient with us. A+ and Thank You!”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“This was, no doubt, the friendliest and most knowledgeable U-Haul I have been to. What an exceptional location. The manager, Vee, is just a true professional. She made sure I was taken care of, went above and beyond. 10/10, no notes.”