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9AM - 5:30PM
24001 Calle De La Magdalena, Laguna Hills
Post Offices
2 - 4PM 9AM - 1PM
30595 Trabuco Canyon Rd, Trabuco Canyon
Post Offices
“Kathy is the absolute best. If ever she were to leave I would never use USPS ever again in my entirety of life. She is the only reason USPS is my go-to post office!”
8:30AM - 5:30PM
24551 Del Prado Ave, Dana Point
Post Offices
“5 star experience. There were about a dozen people and one attendant. Probably because the republicans voted to decrease their wages even though the USPS is the only government entity that is self sustaining. As I was waiting in line a roving attendant walking around helping people at the kiosks asked me if she could help. Gladly I accepted and within less that a minute my package was processed and I was on my way! Thank you USPS for today and the last 250 years of no subsidies.”
8:30AM - 4:30PM
1 League, Irvine
Post Offices
“I honestly don’t understand the negative reviews for this Post Office. Everyone there has been friendly and helpful. It’s in a convenient location and I appreciate it very much.”
“This post office was clean and well-organized, and the employees provided excellent customer service. Sam helped us out today, and he was very friendly and helpful!”
“I've only had good experiences here and after today I thought I would spend my short waiting time to leave them a note. Here is why: -The staff is always super helpful and nice. -I got my passport here a few years ago with an appt. - super easy. - I walked in right at 5pm today and the doors weren't closed and they didn't turn me away. The manager was starting to close and asked how to help me with a weird shipping question. - this location takes debit and credit cards now! So happy that I was able to use this location again.”
“This is my first amazing time in USPS, kathleen
was great and helpful.
She took the ownership to help clients in the line efficiently.
Thank you.
George”
“I'm surprised by all the bad reviews. I'm also surprised that I'm leaving a good one lol. I'm from NY so our post offices are a nightmare but this place was clean, organized, and the staff was very helpful with suggesting other packages that would work better with what I was needing to send out. No complaints...”
10AM - 3:30PM
23822 Avenida Sevilla Ste A, Laguna Woods
Post Offices
“This is only for people who have a pass to enter the community. Ample parking makes this location quite nice. Usually there's only a couple employees available so sometimes there's a long wait, but during less busy times it's pretty quick.”
8:30AM - 4:30PM
4255 Campus Dr A100, Irvine
Post Offices
“I don’t know what people are complaining about. The individuals who work here are so nice and funny. Yeah sometimes there’s only one person at the counter and the line gets long but it’s a small post office. What do you expect. My dudes here are doing their best!”
“Great job by the post office. It’s not your guys fault people are ignorant. To the couple how did calling the cops work out for you lol… you get filmed everyday all day you want privacy wear what these guys are wearing, they literally wear it so you can have an example on how to cover up lol”
“Surprised to hear the negative reviews. I went in a few weeks ago and a lovely woman helped me mail a package to the UK - Friendly professional excellent customer service. I will definitely return to this post office for help.”
“There was a very nice man who helped me with my passport. He was friendly and courteous. I was super nervous about the reviews citing the grouchy woman, but I lucked out and got someone else!”
“I was about to leave for vacation and had a complication regarding my PO Box. Daniel stood up for me even though it was just after hours as I wouldn’t have been able to rectify the situation for another couple weeks with an already full PO Box. Daniel exemplified excellent customer service and went above and beyond when others were hesitant to do so. He saved me a ton of grief and having worked in customer service for over 20 years I’m incredibly grateful for his hospitality. An excellent asset to the team.”
“We are moving daughter cross country and Tanya
Was an absolute gift at the Mission Viejo Marguerite Parkway, Facility she was so very kind and gracious during a very difficult transition!
Give that girl a raise please give her my thanks”
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“I would like to take this opportunity to express my sincere appreciation for USPS clerk Josh
I arrived at the post office just about five minutes before their closing time, with a particularly complex request. I needed to first use the self-service kiosk to prepare a prepaid Priority Mail envelope (which required purchasing postage and printing a label) and then go to the counter to mail my passport renewal documents to the Chinese Consulate.
When I first approached the self-service kiosk, I was completely unfamiliar with how to operate it. Josh noticed I was struggling, and despite the fact that it was already the end of the day, he came over voluntarily and patiently walked me through each step of the process. He explained everything clearly, ensured that my prepaid envelope was set up correctly with the right postage and tracking number, and then assisted me at the counter to prepare and send my package.
What truly impressed me was his extraordinary patience and professionalism. Even though by the time we completed the entire process it was more than 30 minutes past his scheduled closing time, Josh showed absolutely no sign of impatience. He maintained a calm, friendly, and professional demeanor throughout, making sure that everything was done correctly and that I felt comfortable with the process.
This level of customer service is rare and deeply appreciated. Josh not only demonstrated technical expertise but also genuine care for customers, going above and beyond to ensure I was taken care of. I am sincerely grateful for his help and hope that USPS will recognize his exceptional dedication and professionalism.
Thank you, Josh, for turning what could have been a stressful situation into a positive and memorable experience.”