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9AM - 5:30PM
24001 Calle De La Magdalena, Laguna Hills
Post Offices
9AM - 1PM 2 - 4PM
30595 Trabuco Canyon Rd, Trabuco Canyon
Post Offices
“Kathy is the best! Not only is she courteous and professional she's always greeting me with a smile. I'd like to think the United States Post office for having such a phenomenal employee such as Kathy.”
“My husband walked in here today to mail a chef’s knife that he had purchased to my brother. The guy at the counter could not have been more patient and kind in helping him from selecting a box to finding the cheapest way to get it there. The staff in this little office are the absolute best. Always friendly and helpful whenever I go.”
8:30AM - 5:30PM
24551 Del Prado Ave, Dana Point
Post Offices
“I love this USPS location! Always clean and efficient. The staff is super helpful and the introduction of the self-help kiosk really cut down on the time spent waiting in line.”
“Highly recommend! We thought our AC was broken and were told we needed a replacement, until we called Compass Home Services. They gave us an honest second opinion and turns out we didn't need a replacement after all! We took their advice and had Compass repair the part at a fraction of what we thought it would cost.”
“I have lived in SJC for 22 years and LOVE this little post office. In all that time I have never experienced anything other than patience, kindness and cheerfulness from all the employees. It is a pleasure to go there. I reward them with chocolate at Christmastime, hint hint! Janet”
“This is probably the most fantastic USPS location I’ve experienced in my lifetime. The building is clean and welcoming, there was zero line, and the woman who helped me was competent and friendly. They knew exactly where my package was and everything could not have gone more smoothly. Thank you!”
“I've only had good experiences here and after today I thought I would spend my short waiting time to leave them a note. Here is why: -The staff is always super helpful and nice. -I got my passport here a few years ago with an appt. - super easy. - I walked in right at 5pm today and the doors weren't closed and they didn't turn me away. The manager was starting to close and asked how to help me with a weird shipping question. - this location takes debit and credit cards now! So happy that I was able to use this location again.”
“I had an excellent experience with Ms. Norma at the Laguna Beach post office. She was incredibly helpful, friendly, and attentive to all my needs. Her professionalism and warm attitude made what could have been a stressful task much easier. It’s rare to encounter such outstanding customer service, and Ms. Norma truly went above and beyond to ensure I was satisfied. I highly recommend her and the Laguna Beach post office to anyone looking for top-notch service. Thank you, Ms. Norma, for your kindness and dedication!”
“This is my first amazing time in USPS, kathleen
was great and helpful.
She took the ownership to help clients in the line efficiently.
Thank you.
George”
“I had a passport appointment. Tyler was friendly and super helpful. He looked over my application and noticed that it was incomplete and he took the time to help me. The whole process was quick and easy and I’m so grateful for the professional and knowledgeable assistance that I received.”
8:30AM - 4:30PM
1 League, Irvine
Post Offices
“I honestly don’t understand the negative reviews for this Post Office. Everyone there has been friendly and helpful. It’s in a convenient location and I appreciate it very much.”
10AM - 3:30PM
23822 Avenida Sevilla Ste A, Laguna Woods
Post Offices
“It is wonderful and most convenient having a Post Office in the community. Best of all it’s a person you deal with not a machine. The times it is busy, other Post Offices are too.”
8:30AM - 4:30PM
4255 Campus Dr A100, Irvine
Post Offices
“I don’t know what people are complaining about. The individuals who work here are so nice and funny. Yeah sometimes there’s only one person at the counter and the line gets long but it’s a small post office. What do you expect. My dudes here are doing their best!”
“I visited this location for the first time, and the staff were incredibly helpful and friendly. They answered all my questions, and I was able to ship my package easily. It's a convenient and reliable spot.”
“Awesome service! I went in today with my mother to return a couple of items using spare USPS packaging / envelopes we had lying around.
It was our first time learning about the different packages, and how we had to match the packaging to the return label (Ground VS Priority). There was a blonde curly bob employee (I believe her name was Christy, or Chrissie ) who helped us with our packages, and was super kind and patient with us. I also observed two other employees that worked fast & efficient. Despite the initial hesitance (it was my and my mother's first time shipping items out, and the past reviews made us hesitant), I will definitely come back to this branch. Thank you so much!”
“ARENNA IS THE BEST! I was very overwhelmed on how to ship boxes internatioanlly, and she helped me easily understand the process and what I should do to ensure my packages are successfully shipped overseas. Arenna is super accommodating, friendly, and provides one of the best customer service experiences I have had at a post office. A+++ :)”
“This is not a USPS office, only a mail sorting location. Unable to assist with everyday mailing needs. Mail person informed me the service office is 2 blocks away next to KFC”
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“I would like to take this opportunity to express my sincere appreciation for USPS clerk Josh
I arrived at the post office just about five minutes before their closing time, with a particularly complex request. I needed to first use the self-service kiosk to prepare a prepaid Priority Mail envelope (which required purchasing postage and printing a label) and then go to the counter to mail my passport renewal documents to the Chinese Consulate.
When I first approached the self-service kiosk, I was completely unfamiliar with how to operate it. Josh noticed I was struggling, and despite the fact that it was already the end of the day, he came over voluntarily and patiently walked me through each step of the process. He explained everything clearly, ensured that my prepaid envelope was set up correctly with the right postage and tracking number, and then assisted me at the counter to prepare and send my package.
What truly impressed me was his extraordinary patience and professionalism. Even though by the time we completed the entire process it was more than 30 minutes past his scheduled closing time, Josh showed absolutely no sign of impatience. He maintained a calm, friendly, and professional demeanor throughout, making sure that everything was done correctly and that I felt comfortable with the process.
This level of customer service is rare and deeply appreciated. Josh not only demonstrated technical expertise but also genuine care for customers, going above and beyond to ensure I was taken care of. I am sincerely grateful for his help and hope that USPS will recognize his exceptional dedication and professionalism.
Thank you, Josh, for turning what could have been a stressful situation into a positive and memorable experience.”