Shipping Centers in Laguna Hills, CA

“JB is excellent and professional worker! The large print he created was for a record release and birthday party. Continue to do a good job and keep him on your staff.”

“The young man who assisted at the counter was polite and courteous. He was also efficient with processing the transaction. Would highly recommend this location for your shipping needs and any Amazon returns.”

“The staff at this mailbox office is top-notch! Always friendly, helpful, and quick to assist. Their excellent customer service makes managing my business mail a stress-free experience”

“I love this UPS store. I've never encountered a grumpy or rude employee. The lady that does the Notary is extremely nice, explains the procedure and is very sweet. Amazon returns are speedy, I've never had an issue.”

“I would like to take this opportunity to express my sincere appreciation for USPS clerk Josh

I arrived at the post office just about five minutes before their closing time, with a particularly complex request. I needed to first use the self-service kiosk to prepare a prepaid Priority Mail envelope (which required purchasing postage and printing a label) and then go to the counter to mail my passport renewal documents to the Chinese Consulate.

When I first approached the self-service kiosk, I was completely unfamiliar with how to operate it. Josh noticed I was struggling, and despite the fact that it was already the end of the day, he came over voluntarily and patiently walked me through each step of the process. He explained everything clearly, ensured that my prepaid envelope was set up correctly with the right postage and tracking number, and then assisted me at the counter to prepare and send my package.

What truly impressed me was his extraordinary patience and professionalism. Even though by the time we completed the entire process it was more than 30 minutes past his scheduled closing time, Josh showed absolutely no sign of impatience. He maintained a calm, friendly, and professional demeanor throughout, making sure that everything was done correctly and that I felt comfortable with the process.

This level of customer service is rare and deeply appreciated. Josh not only demonstrated technical expertise but also genuine care for customers, going above and beyond to ensure I was taken care of. I am sincerely grateful for his help and hope that USPS will recognize his exceptional dedication and professionalism.

Thank you, Josh, for turning what could have been a stressful situation into a positive and memorable experience.”