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“We have been renting a unit here for quite some time. Location and accessibility is convenient and easy. We are now in need of additional unit. We contacted facility and spoke to Shayla. Shayla was very courteous and professional. She was able to provide us an additional unit near our current unit for our convenience. In just a few minutes we were able to complete the transaction and we are set to go with new unit! Thank you Shayla for making this quick and easy! Would highly recommend this facility for your storage needs!”
“Absolutely life savers,Daniel has helped.my twice now on different occasions and he is an absolute master,their cars are clean, well maintained and the office ppl are helpful and just nice humans shout out to Daniel from the trucks department”
“Very friendly staff that helped me arrange everything for an off-hour truck pick up. It was very easy and the app makes it all straightforward. If you would definitively go back!”
“Ari was super accommodating, kind, and personable. I was able to get the specific (special) truck I needed sent to this location from another, saving lots of time (with no additional charge). Miles better than U-haul, and the price was nearly the same (per mile it's also very similar). Going to be using them for my moving needs from now on, my last U-haul had over 300k miles and sounded as if it were going to fall apart, this truck was one of the newer models and had only 6k miles on it, but the whole fleet looked clean and well maintained (and have driver assist functions).”
“The complete team is awesome! No matter who is there they are always very professional and helpful. No matter if I have a Uhaul near me, I don't mind to drive to this location. They Always treated me really good.”
8:30AM - 5:30PM
34295 Doheny Park Rd, Capistrano Beach
Truck Rentals
“My husband and I needed a small Uhaul to get back to Denver. They were sold out of the size we needed, so they upgraded us to a larger size, free of charge. When my mother and I went to pick it up, Nelson helped us and he was such a gem. We were greeted with a warm smile, and good music. He was very helpful throughout the process and made it very easy for us. Thank you, Nelson!”
8:30AM - 5:30PM
34295 Doheny Park Rd, Capistrano Beach
Truck Rentals
“I had a great U-Haul experience! It was my first time using an authorized dealer, and the experience was amazing. I rented a trailer on two different days with two different staff members from different ethnic backgrounds, but it felt like I was dealing with the same friendly person each time. Thank you for the outstanding customer care!”
“I moved recently and needed to rent a van on two days in December - the 23rd and 26th. I was pleasantly surprised by the service that I received and the convenience scheduling they had so close to the holiday. This is a small local business and I'm very happy that I was able to support it.I met three people and all three we're outgoing, kind, and helpful. I was met at the road when I returned the vehicle and didn't even have to go inside. I received my receipt via email in a very short period of time. The billing was spot on and I really appreciate that they didn't waste the paper of printing everything out.I also want to point out that other reviews have a lot of hyperbole around the fact that there is a dog at this location. Bella (the dog) is probably one of the best trained canines I have met. She's a sweetheart. She's running around with a tennis ball in her mouth and trots up for a pet. I really can't State strongly enough that there is nothing frightening about this dog.Now with regards to parking, this business is located in an urban area and there is limited parking on the street. It's very limited. My opinion is that this is normal for this type of area. The other shops in the area also have limited parking and I have never had a U-Haul place that had unlimited free parking. So to put it simply, plan ahead.I want to thank the staff for making my two days of hauling and renting the pleasant experience. Anytime I need to rent a truck, this will be the place that I go.”
7AM - 7PM
25290 Jeronimo Rd, Lake Forest
Truck Rentals
“We have used U-Haul Lake Forest trailer rentals three times now and all experiences were great. The staff was very helpful, friendly, and made the process quick and easy. The trailers were in good condition and everything went smoothly from pickup to return. I’d definitely use them again and recommend them to anyone needing an affordable trailer rental.”
“I had a great experience with my first rental at this location. From my reservation to pick up and drop off I had friendly and professional customer service. I love the convenient location right off the 55 and they had a great inventory of available trucks. Marissa was especially helpful and accommodating.”
“I received excellent customer service. The truck I rented was clean and ready for pick up. There’s a long driveway, at this location, for truck returns making it easy. Thank you to the people running this location”
9:30AM - 5PM
22762 Aspan St Ste 202, Lake Forest
Truck Rentals
“Went to U Haul for the hitch installation. Only complaint is the wiring for the trailer is inside the vehicle. A better wiring would have it come out next to the hitch itself.”
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“Getting the truck was a little tricky over phone, nothing too crazy though. However, once I got there, Eddie was EXTREMELY helpful. We had a storage unit right next to Budget that had super tight alleyways and my first time driving it, to load up the storage unit, it took me over 30 minutes to maneuver the truck. Eddie volunteered to drive the truck for me and help get it into the storage place. He made everything so simple and was incredibly helpful. It may not seem like the most upscale workplace but old school values and thoughtful work ethic is something that isn't seen often anymore. Thanks for all your help Eddie.”