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“Great customer service from Francesca. This is my first visit to this branch and they continue to give me money and great attitudes. I will always bank at Chase. Thank you!”
“It was my first time going to CitiBank. I opened an account with them today and I just have to say how wonderful the customer service was and how easy it was. The beautiful Hiba welcomed me and got me the help I needed right away. Just wanted to say how charismatic and attentive she was with every customer I saw her interact with. Osmar answered my every question and made me feel comfortable opening an account with them. He helped me set up my temporary debit card and even helped me set up my mobile account. Going in I was uncertain because of the reviews I had seen, but nothing to do with the service I actually received. Overall fantastic! I am glad I decided to go with CitiBank. Will be updating this comment depending on how my experience goes.”
“Westcom is the best credit union I ever had. Great lines of credits to buy cars, and the lowest interest among regular banks if you become a responsible user. Great customer service. I was oversees and my car was denied, I just made a call they check my account and my card was approved for future purchases, in 3 minutes customer service solved my problem. I am very please, I recommend friends and family members to open a bank account with Wescom based on my excellent experience.”
“After many years living In United state my first time go there I'm very satisfied all people there.specifically manager Mr.Ali Saghafi very educated so passionate too no appointment either spend more than hour and make clear everything for me .Thanks dear”
“I misplaced the telephone number of the US Bank representative who was extremely attentive and addressed all my needs. I just wanted to express my gratitude and say thank you very much. His desk is the one nearest to the front door.
Hiromi Adelman”
“I had a fantastic experience with Alex the Wells Fargo manager, and Chris the personal banker. They went above and beyond to assist my family in opening bank accounts. Alex guidance and support made the process seamless and stress-free. We truly appreciate their dedication to customer service.”
“I always have a great experience at this branch. Grace and Brandon are who I normally work with and they are both fantastic! Each is super helpful and always go above and beyond. This isn't to take away from the rest of the staff. Everyone in there is friendly and always makes me feel welcome. I'm extremely happy to call this my local neighborhood branch!”
“I recently visited this bank. It wasn't crowded and a banker assisted me right away. Les was friendly and kind and helped me solve a small silly problem. He did so with patience and understanding and did not make me feel stupid for not figuring it out myself:-)”
“I initially went to this branch to cash a check and then I opened a checking account with the Personal Banker Caleb. I thank him for his eagerness to help and providing information”
“Mina the manager and Rama have been so helpful with my great grandma and my mother to get everything in order probably the best customer service I’ve ever EVER ENCOUNTERED- thank you for dealing with me and my family ? - I appreciate you guys!!! Here’s to the next 20 plus years with you guys!!!!!”
“I have very high standards when it comes to customer service, especially when it comes to banks and other financial institutions. For me, I like to do business with local companies and support them whenever I can. For almost 10 years now, I've been a customer of SDCCU and every branch has treated me like a VIP. My main contact has been Laura Garcia, Financial Services Representative. She has always been able to assist me with any problems or questions I've had - whether it be fraudulent checks, identity theft and just recently an issue with PayPal. There were funds withdrawn from my account and Laura took the time to explain how to work with PayPal and retrieve my funds back into my account. Her customer service is exemplary which is why I do business here. Plus, they offer great interest rates on auto loans and credit cards! I love personalized service and that's why I'm a loyal customer.”
“I liked how they treated me because I went to other Well Fargo banks and they told me that I needed an appointment and I asked for it and when I went to the appointment they told me that there was no person who spoke Spanish. But Mr. Shuntaro treated me very well even though He did not speak Spanish, he was able to help me. I am very grateful to him for helping me.”
“OC's SDCCU Laguna Niguel / Alicia Parkway Branch is a very pleasant location for in Lobby financial transactions.Branch Mgr Maria Benavides is certainly a retail Finance Industry professional. Xlnt Customer Service skills, Maria is polite and indeed has a very friendly personality. She is a motivational team-builder for her staff, and is a very good listener...Maria's obvious loyalty and pride working for SDCCU is immediatley evident. A valuable employee for any CU Management team...”
“I just had the most amazing experience with Gureen! I can in to just cash a check and she was so sweet and patient when helping me out. I definitely don't get this sort of kindness at any regular bank so i'm happy i came to this location!”
“We had some questions regarding the bank account. Niousha did a great job explaining everything patiently, and in detail. Thank you for your great attitude Niousha!”
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“I entered the Schools First early and was greeted by Steven. He got me checked in and got to me as soon as possible. Steven made the process for the auto loan very easy and seem less. All my questions were answer with clarity. Great experience would definitely recommend this location”