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“Yesterday was my first time coming to this branch, and I have a very pleasant experience. Marie is just the sweetest. Zach is just awesome and they both made me feel welcomed. They made my experience super easy. Highly recommended!!!”
“Jen was such an amazing help with filling my mom's prescription and even helping to fill out forms for her insurance. Top tier customer service. My mom's glasses are "perfect" and she hasn't been this happy with her glasses in a long time.”
“It was a pleasure working with Chandler Kyle! She guided me throughout my refinancing process, taking the extra time to itemize everything for me to clearly understand. Her response time was amazing, only making it easier for me. I walked away with two payments and a home improvement! I could not have asked for more. Customer service is exceptional.”
7:30AM - 5PM
31520 Camino Capistrano, San Juan Capistrano
Banks
“We came to check out the mission and saw this building from outside was beautiful, and to our amazement, the inside is even better and just feels powerful and peaceful, to say the least. Kinda speechless when we stumbled upon inside. It's free to enter, by the way.Please di yourself a favor and drop in if you are nearby!”
“Catharine Yu is very professional, patient, and detail-oriented. She always provides prompt feedback and clear guidance throughout the process. I really appreciate her help and highly recommend East West Bank Irvine branch for their excellent service. She paid great attention to every detail, making sure all my documents were correct.”
“Brandon is an extremely smart and knowledgeable man. He provided a wealth of information and knowledge. I only wish I had found him sooner. Paramount Bank is top notch”
“I have received excellent banking services at Commerce West Bank for the past 10 years, receiving bank loans, processing deposit remotely, and internet bill paying. I especially appreciate my current loan contact at the bank, Aaron Schweizer, who has been exceptionaly helpful, supportive, and informed. One of the very best!”
“I did my loan application with Holly from CTBC and I’m glad I went with her. She helped me push through the application after the first time it got denied. It was an arduous slow process but Holly was very responsive to my questions, and took responsibility to make sure we do our best to get the loan.”
“Had a wonderful experience with Mr.Seung Kang , he was very helpful and had a lot of good information for me. Good advice given to me by him. Would definitely recommend to others.”
“I've been a member of Capstone for several years. Arilda has always been so helpful, professional, and kind!!! I'm always blown away by the service I receive and I couldn't recommend a better place for your savings, loans, investments, or other service needs!!”
“Rita and Jen were amazing! There are no words to describe their dedication to helping get our clients their home on time and saving their deposit and incentive with the builder. they were always there to answer questions . Thank you for everything ! The process with Loanstream was very quick and every department was so helpful.”
“I love this BANK! Comprehensive services with competent, caring bankers who go the extra mile! For example, my savings account recently offered, now receiving 3.5 % interest. Free wire transfers, etc. IN A WORD, F & M Bank = INTEGRITY! GOD BLESS THIS BANK AND TEAM! Great Job!”
“I have worked with Lucas in the past for our tanning company and he always provides great service. We have recently talked about getting additional capital to help our company expand into more locations. I am more than happy to recommend is STRADA!”
“Bank Card Consultants Inc is a premier payment processor and offers end-to-end e-commerce solution. Their rates are reasonable and the customer service is superb. The people there really care about their clients. I was literally pulling my hair apart because my existing merchant account was a nightmare. I could not get any help and didn't know what to do. I was given a reference about Bank Card Consultants Inc and I called them up to seek advice. Not only did JP Patel answer all my questions, my statement was also reviewed and I was shown that I was actually paying a lot more than what was originally advertised. They helped me switch my bank merchant service to them and even waived some fees to help me out. They also have a flawless record with the Better Business Bureau.”
“10/10 for professionalism as well as follow thought. One of the most knowledgeable realtors in Orange County. She got me into my dream home and made it such a great experience!”
“Been banking here since I was in middle school. Best customer service I have experienced anywhere, which means a lot as money can be stressful topic. They are always helpful and a phone call away vs my experience at credit unions where I cant ever get a real person. There fraud department is great too people at this branch will go to bat for you and do the heavy lifting. Aldo, Brianna, Jabron and Marcos are as good as it gets.”
“I Totally Love My Credit Union They Stand behind The Customers Give you the best products possible and The Bank Staff Are Amazing Very Professional and Extrely Nice..”
“Was there already twice today. Friendly and welcoming knowledeagle staff. Had to wait a few minutes but not too bad. Was able to get everything done I needed and taken care of.”
“This is where you should bank. Mark D created my account. He was very patient and extremely professional. White Glove and Red Carpet all the way. Mark called me the following Monday and we set up my online preferences for a half hour on the phone. Who else does that? This is a gold standard way of operation. I have expertise in customer service. There is no company i have ever done business with that offer's even close to what this branch of F&M offes Period. Nothing like it. This branch goes above and beyond. I will be a life long account holder here. Any company who wants to learn about how to go above and beyond should open an account here and take notes.”
“I recently had a complex situation involving an internal investigation with BMO, and I am incredibly grateful for the assistance provided by Terry Chang. From the very beginning, Terry was exceptionally helpful, guiding me through every step with patience and expertise.
Initially, my frustration with the situation had me considering closing my account. However, Terry suggested that I explore the Alto BMO program, which offers a higher APY and is very competitive compared to other banks I had looked into. His suggestion not only demonstrated his deep knowledge of BMO's products but also showed his commitment to finding the best solution for my needs.
Terry's exceptional service along with humor turned a potentially negative experience into a positive one. I highly recommend Terry Chang for his outstanding customer service and dedication to helping clients. Thank you, Terry, for your invaluable assistance!”
“I had an amazing experience day with Will, he was extremely knowledgeable and helped me with some issues I was having. I highly recommend him if you ever are in the area.”
“After a horrific experience with the dealership, my friend recommended that I go through the credit union to get my auto loan. I met with Noorull and she is absolutely amazing. Not only was she working with me through out the whole process (2 months) to get everything sorted out but she really has your best interest. Noorull was able to help me lower my interest rate, bring down my terms and get a lower monthly payment. I will never go to a dealership again before going to the credit union first.”
“This bank is amazing. They are not only excellent and efficient in their delivery of services, but the bank is like the lobby of a five star hotel. We recently moved our accounts from our previous bank, who are "woke" and inefficient, to Farmers and Merchants, who are the opposite of "woke". All of the employees we have encountered have been more than helpful and friendly. Thank you Ida Baker, David Leahy and the manager, Michael. We appreciate your personalized attention and friendly interactions. You are the best.”
“As a business owner (dental center), we transferred to FCB from Farmers and Merchants Bank about two years ago. For years, we honestly thought F&M was a professional bank. We were terribly in error!Our CPA referred us to FCB and it was outstanding advice. They are a true business bank and their quality staff represent that. Every person in their branch is a consummate professional and very clearly understands the unique needs of a business - This is IMPORTANT! We are not looking to be pampered, we just need people who understand the issues of a business - THEY DO!If you are a medical or dental business, this is a perfect bank for your needs. You will have absolutely no regrets working with this bank and especially this branch! They are well worth the travel time to get the exceptional service.”
“I read a lot of the reviews I wasn’t going to go with this bank because they were not that great, however I’m glad I did Jennifer Walker was extremely helpful and returned my calls quickly and my emails the same day!! Thanks so much!!!”
“As a business owner (dental center), we transferred to FCB from Farmers and Merchants Bank about two years ago. For years, we honestly thought F&M was a professional bank. We were terribly in error!
Our CPA referred us to FCB and it was outstanding advice. They are a true business bank and their quality staff represent that. Every person in their branch is a consummate professional and very clearly understands the unique needs of a business - This is IMPORTANT! We are not looking to be pampered, we just need people who understand the issues of a business - THEY DO!
If you are a medical or dental business, this is a perfect bank for your needs. You will have absolutely no regrets working with this bank and especially this branch! They are well worth the travel time to get the exceptional service.”
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“I am very happy to visit this branch staffs are very good, especially marrette clients approach very nicely and clearly explained,I opened new account very quickly these is one of best us bank
I give branch full to five star rating??”