Metro by T-Mobile offers excellent customer service, with staff who are professional, helpful, and patient. Customers appreciate the wide selection of phones and the assistance in choosing the right device. Staff members like Lina and Veronica are praised for fixing issues, explaining details clearly, and providing personalized help. Overall, the store provides a positive experience, making customers feel valued and satisfied with their purchases. Many plan to return due to the quality service and wide phone options.
I'd like to thank Kevin for excellent customer service. He's always willing to help and always professional.
September 2023
Shop this store . Customer service trumps over the one off lakeshore .No issues getting help. She fixed my problem and kept a customer. Lina was professional and I left with a new phone and happier.
July 2023
Lina has good explanation and patience. He helped me with everything I needed with my information transfer when I changed companies.