Electronics in Lake Forest, CA

16 locations found near Lake Forest
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“UPDATE: technical support from MH reached out and was very adamant on making things right. They took the defective printer back and had a new one to my house the next day; was actually amazed at how fast they got a new one to me. I think the bigger issue is Crealitys product and not the fault of Matterhackers. They were very professional and helpful throughout my ordeal and in the end got it fixed.Very frustrating experience. Was going to go to Micro Center but thought I would see this place since it was fairly close. Ended up purchasing a k1 max online, shipment and everything was very fast and on time.The printer however is a different story. Received the printer, worked for about a day and then completely bricked. Getting error 2505 and when I finally got in touch with Creality they told me the mainboard needs to be replaced. After that creality has been 0 support. Matterhackers is falling into that category. I make my income with my printers and so far customer support has been extremely slow, as in 1 email a day. And each time it goes to my spam folder so I don't even see it right away. I apparently cannot get the part replaced because they haven't deemed the printer unoperational...this baffles me. So I am currently left in the dark waiting on an answer because I apparently can neither return nor exchange the printer without paying a big fee. Not sure I'll be back here.Just to be clear, at no point was anyone at MH rude or anything. Quite the opposite. They are always extremely nice and respectful. It is just the process of all this that is frustrating. Don't see how they can sell me a defective printer that I've had less than a week, and charge me 15% of a $900 purchase for a return or exchange on top of shipping.”

4.2 Good60 Reviews

“This T-Mobile is what I consider to be one of their most efficient and pleasant locations as it is usually busy due to the great customer service, no-pressure, and knowledgeable employees. We were helped by Maria and we were in - and - out within a few minutes. She was very kind and managed the flow of clients very well as there was a lot of people in the door! (Reminded me of what a phone launch looks like but the new iPhone launched like a year ago!) this is my go-to spot for any and all of my phone needs if they can't be done on the app or via customer service. Thank you El Toro team!”

3.4 Good54 Reviews

“I loved this store, cleanliness and everything was amazing. I've been to other locations and by far this is the most organized and clean and employees are friendly.”

3.4 Good40 Reviews

“Onsia sound art is the best product I have run into in years, it’s so unique. When I first walked into the store I had no idea what I was looking at but that’s the whole point. After I received my custom image 48’72 my guests would come over and I would play my speaker and it’s always so fun to show people. All of the people that I met in the store were so much and the customer service was amazing 5 STAR experience over all”

4.1 Good9 Reviews

“Visited these guys by accident looking for an electronics store, they had exactly what I needed, were very pleasant and helpful, will go back and see these guys again!”

5 Superb3 Reviews

“Huge fan. Love the location and the prices aren’t gouged like other locations. But I wish they had more product variety and more specifically the hard tea flavor of beatbox beverages.”

2.9 Average73 Reviews

“Juan has helped to resolve my issues at least 3 times in the last 3 months. He showed me how to set up service in European countries; he was able to explain and fix some technical problems that I had with my SIM card; and he was able to determine why I wasn't able to send texts with attachments.He's always done a great job for me and has been very friendly and patient.I appreciate his great service.”

3.1 Average12 Reviews

“Josh, the manager at this store, basically saved the day when my mom's phone was hacked. Long story short, the online Verizon rep, knowing she had been hacked, unenrolled her from their services, making her phone unusable! We were on my phone for hours, redirected, sent to the Fraud dept., sent back to Customer Support, then directed to the local store, who in turn directed us to the corporate store. This took almost ALL DAY! AT the corporate store, Josh cleaned her phone, took care of the details, explained the pertinent to us, and reactivated her phone. After spending hours being rerouted and completely frustrated, this was really awesome. The staff was nice and thorough as well. Thanks, Josh!”

2.6 Average69 Reviews

“Josh, the manager at this store, basically saved the day when my mom's phone was hacked. Long story short, the online Verizon rep, knowing she had been hacked, unenrolled her from their services, making her phone unusable! We were on my phone for hours, redirected, sent to the Fraud dept., sent back to Customer Support, then directed to the local store, who in turn directed us to the corporate store. This took almost ALL DAY! AT the corporate store, Josh cleaned her phone, took care of the details, explained the pertinent to us, and reactivated her phone. After spending hours being rerouted and completely frustrated, this was really awesome. The staff was nice and thorough as well. Thanks, Josh!”

2.4 Poor45 Reviews

“Love this 711 new people took over and they are all so nice. Store looks cleaner and I don't have to ask for a receipt for being overcharged continuously like before. Chris is super helpful, professional, and kind. Keep up the good work team 711 Lake Forest! The regulars in the area notice all the good changes and hard work.”

1.8 Poor17 Reviews

“This location is fine and generally has all items in stock however there is a middle aged Indian woman who is always working the register and she is TERRIBLE at her job. She has a bad attitude, is uneducated on her position, and consistently manages to piss someone off almost every time I'm in here. She never offers a bag, doesn't know the deals on the items and specials in the store so she messes up simple transactions, has a rude attitude, and always has a glare on her face. She either needs more training or needs to be moved to back stock where she isn't in contact with the public; every time I leave and she rings me up I'm in a worse mood then I was when entering. UPDATE: looks like someone took the time to train and help her because I just visited and she was so much nicer and knowledgable so I'm now much keener to visit! She's doing well and this location had what me and my friends were looking for. Very clean inside as well.”

1.3 Poor12 Reviews

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