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“My favorite Cricket store! The associates are all very friendly and helpful. Amazing service, exactly what you want when you need cell phone service. I'd give more stars if I could.”
“Do you want super fast, experienced and quality customer service? Visit SD Cell Phone. They can help with SIM cards, cell repairs and accessories. Sanjay speaks multiple languages and is super friendly.
We traveled an hour just to come here, and it was totally worth it.”
“Natia was very helpful and perfessional with my phone I brought it on and she fixed it within 40 minutes she's a jewel so please never let her go thank you Nathan for everything ?”
“To be honest, I’m not happy with AT&T overall. Every time I call 611, the customer service is extremely disappointing. Most of the representatives don’t seem to know anything about the services, and the way they talk to customers is unprofessional. My experience with AT&T customer service over the phone has been below zero. this review is only for this specific location and only for Joel and Eric. They were amazing. They actually listened, knew exactly what they were doing, and helped us a lot with our service. We were seriously planning to leave AT&T, but because of Joel and Eric’s experience, patience, and professionalism, they made us stay. They truly know how to keep customers. AT&T needs more employees like them. and the five star I gave for Joel and Eric.”
“Brought my IPad Pro in for a cracked screen repair and happy with the result. I was expecting it to be a costly repair so I think the price was very reasonable and the service time was fairly quick and timely being that they had to order the part. Thank you so much and will definitely return for any other repairs in the future.”
“Carlos was great! He was very professional, helpful, solved a problem I was having on our account and took care of setting up our new phones quickly. We will definitely come to this location from now on. :)”
“The best phone repair spot!! My phone was beyond damaged and Khalid offered amazing service and helped walk me through all my options and my phones is as good as new!! Must come they really do know what their doing!!”
“Brought my phone here twice now to fix the screen and I’ve been happy both times. The staff is really nice, their pricing is totally affordable, they are super efficient, and most of all they are FAST. Definitely recommend!”
“I cracked the screen to my phone, went to find a place online and found tech defense. I came in and spoke with tray he was able to fix my screen same day . the cost was very reasonable and did a really amazing job fixed my screen in a timely manner was very professional and had alot of knowledge about phones. and how the work internally will definitely come back if I need anything fixed on my phone thank you for all the help and info really appreciated”
“Korey was our advisor and he first answered the phone with great customer service. Once we arrived at the store, he was attentive, friendly, and very patient answering the questions from both me and my wife. He assisted us with the purchase of my wife’s new phone and the transferring of the data. He was by himself and handled the multiple customers with patience, while still checking on us during the long data transfer process. We were very pleased with his customer service. When we commended him, he emphasized that he was trained by his excellent manager Paulina.”
“Total Wireless has been reliable and affordable with great coverage and easy setup. Customer service was helpful and quick whenever I needed support. Highly recommend!”
“Akil is awesome!! His customer service skills are top-notch! I highly recommend the Lemon Grove location for all of your AT&T needs. I sincerely hope that his employer knows that this man makes them look really good!”
“I want to thank Fred at this AT&T store. He listened to my problems that I was having with my phone and he quickly corrected all my issues. He was very kind and courteous to me. I’m not the most knowledgeable person when it comes to phones and I appreciate it how he took the time to let me describe in my own words the issues and problems I was having. Fred, you’re one in 1 million and I appreciate you very much.
Thank you,
Jill”
“Adonay was an amazing customer representative! I came once and ended up coming back a few days later and he remembered me and what we talked about - impressive! He was friendly, attentive and quick! We resolved my issue with no problem. I’m grateful I walked in while he was working. thanks again!!”
“Sarah was amazing to work with. She stayed patient, helpful, and on top of everything the entire time, even when the process took longer than expected. You can tell she really cares about her customers and doesn’t give up until things are handled. Super appreciative of her help and would definitely recommend working with her! The overall atmosphere and staff made what could’ve been a stressful phone situation feel easy and not a big deal at all.”
“Carlos and Khalid were great! I switched from T-Mobile and Metro PCS. My biggest thing is being able to get in and out as quick as possible and both Metro and T-Mobile took over an hour and a half sometimes close to 2 hours to get me squared away with a new phone. I went into cricket and was greeted by Carlos and I told him I want to get in and out of here quick with a phone and new service, I was in and out in less than 10 minutes paid and done. I would recommend this location entirely, and would recommend cricket in general as I've already experienced far better quality of service.”
“My all time favorite cell phone accessory store in El Cajon. They have so many great variety of cases and they carry cases for almost any phone new and old! Not to mention they have custom cases and almost any pop socket design you can think of :) Staff is super helpful and friendly as well deff recommend this store for any accessory needs!”
“Travel for the company.So I didn't really know my locations my phone got damage and I needed my g.P s and my cell phone Daisy and anna very helpful ?thank you lady's ⚘️⚘️”
“We always have the greatest experience at this store. They always seem to take care of us very well every time we come in. We will always be returning customer! Thank you! Mr Umer
New management is amazing ?”
“Today, I had the pleasure of meeting Hanan, an exceptional representative. She truly showed her dedication by helping three people at once! During our time together, she listened carefully to what we needed and came up with solutions that were just right for us.
Hanan also suggested a Verizon home internet service and a new phone. I’m so thankful for the chance to meet her today, and I wanted to share my positive experience with her outstanding service.
Plus, she was helping her coworkers, which really shows how great of a person she is!”
“Everyone was so nice and jumped in to help. They were super knowledgeable about the different product offerings and never at one point did I feel like I was being pressured to make a purchase. I left 100% satisfied. In fact, it looked like eveeyone who was being helped we're getting great service -Thanks Bri - posting this review on my new phone ?”
“I was really thinking about buying a new laptop because I had lost hope with all the issues mine had. I’m so glad I came here they fixed it for a very reasonable price and even added more value. Highly recommended!”
“When in today and the staff were amazing, always are. I was able to get help. I purchase Bluetooth headphones which one of them offered to set up for me. At the end the one who finished my transaction, gave me an empty box. I realized the mistake tonight and drove to store, a few minutes after 7p. However no one was there, can't leave a voice message either as phone just continues to ring. I hope they may resolve this issue asap.”
“Malik was great we had a problem with our broken phone trying to get an access transfer
pin, we were stuck in a loop with the customer service department and he dealt with the problem as fast as he could with patience and he got our problem fixed, he was handling the store all by himself with multiple calls in and simultaneously dealing with a block on the account, give him a raise!”
“I went in on March 12th for a new phone and services, Rodrigo waited on me. He was patient with me, I told him exactly what I needed, even though he did try offering other deals, I told him I was there more for a need than what I wanted. I got in and out in 34 minutes while he attended to three other customers. Thanks for your help. I'm very satisfied with my new phone.”
“John went above and beyond expectations and did everything he could to provide me with a smooth experience. He took the time to help me when I was frustrated and didn't hesitate to help me get everything setup correctly. Amazing customer service and attention to detail. Would highly recommend and glad he was there when I walked in.”
“Thank you Brenda for helping us out ? connecting cell phone ? event though there was changed is you still were able to help us out you went out of your way.. ?”
“I've been to this location seven or eight times to pay my bill and buy five or six phones for my own employees. . I'm always late getting there. Mostly I've dealt with DENISE. But whenever I call them whoever is there always says to just come in even if I'm late. As a business owner my business is on my phone. And as a business owner I appreciate the customer service. It proves to me that the management there cares about their customers and cares about their employees. And it's obvious that the employees also care. Thank you DENISE. I'm sorry I always come in late. I'll be there on Tuesday to get another phone line. . Again thank you DENISE!!!”
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“⭐️⭐️⭐️⭐️⭐️
Had my iPad repaired and couldn’t be happier with the service. The repair only took a few hours, everything works perfectly, and the price was very fair. Super smooth process from start to finish. Highly recommend!”