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“My favorite Cricket store! The associates are all very friendly and helpful. Amazing service, exactly what you want when you need cell phone service. I'd give more stars if I could.”
“Best service! Very polite and professional workers! Highly recommend!! I came here the second time while traveling to San Diego and my screen stopped working. They fixed my phone so quickly and it’s like brand new! Thank you!”
“Do you want super fast, experienced and quality customer service? Visit SD Cell Phone. They can help with SIM cards, cell repairs and accessories. Sanjay speaks multiple languages and is super friendly.
We traveled an hour just to come here, and it was totally worth it.”
“Brought my IPad Pro in for a cracked screen repair and happy with the result. I was expecting it to be a costly repair so I think the price was very reasonable and the service time was fairly quick and timely being that they had to order the part. Thank you so much and will definitely return for any other repairs in the future.”
“To be honest, I’m not happy with AT&T overall. Every time I call 611, the customer service is extremely disappointing. Most of the representatives don’t seem to know anything about the services, and the way they talk to customers is unprofessional. My experience with AT&T customer service over the phone has been below zero. this review is only for this specific location and only for Joel and Eric. They were amazing. They actually listened, knew exactly what they were doing, and helped us a lot with our service. We were seriously planning to leave AT&T, but because of Joel and Eric’s experience, patience, and professionalism, they made us stay. They truly know how to keep customers. AT&T needs more employees like them. and the five star I gave for Joel and Eric.”
“The best phone repair spot!! My phone was beyond damaged and Khalid offered amazing service and helped walk me through all my options and my phones is as good as new!! Must come they really do know what their doing!!”
“Brought my phone here twice now to fix the screen and I’ve been happy both times. The staff is really nice, their pricing is totally affordable, they are super efficient, and most of all they are FAST. Definitely recommend!”
“I cracked the screen to my phone, went to find a place online and found tech defense. I came in and spoke with tray he was able to fix my screen same day . the cost was very reasonable and did a really amazing job fixed my screen in a timely manner was very professional and had alot of knowledge about phones. and how the work internally will definitely come back if I need anything fixed on my phone thank you for all the help and info really appreciated”
“I recently switched to AT&T and wanted to leave a review on how it went. We were helped by Angel, he was excellent on what he does, explained everything to us and help us a lot. I give him 5 stars…”
“So I came to the Verizon store here off college with some technical issues going on with my new iPhone that I got from Verizon in Phoenix, Arizona and was super baffled by how professional and helpful the customer service was here in San Diego this dude named Kynan was the most helpful Representative I’ve ever dealt with PERIOD! I’m definitely recommending and referring my friends and family here to this specific store no doubt THANK YOU GUYS !”
“In this store look for John. John is the most professional, most knowledgeable, most service oriented, most customer focused employee! To John’s supervisor, please thank John for me, 1000% satisfied. Simply exceptional.”
“Thank you to fahad for helping me with getting a new iPhone. Great customer service from him very simple process. Thank you so much for understanding also going up also above. Truly appreciate your help.”
“Jacob was greate person and explain to me everything its a great employee yesterday i went to T-Mobile v Verizon and Jacob convince me e explain to me every question that I have I like the service 100% recommended Jacob”
“Fred definitely needs a raise!! I was going in thinking I'm not gonna get help. And Fred definitely changed my mine on that. He went over and beyond customer service! Helped me get all my info onto new phone. This guy is definitely store manager material if he isn't already. I wish everyone treated customers like Fred did!!! Thank You Fred!!!”
“This place was awesome.They help me out , took care of my problem and we're on our way and I wish I could remember the young lady's name behind the counter but she was very helpful and professional.”
“My all time favorite cell phone accessory store in El Cajon. They have so many great variety of cases and they carry cases for almost any phone new and old! Not to mention they have custom cases and almost any pop socket design you can think of :) Staff is super helpful and friendly as well deff recommend this store for any accessory needs!”
“We always have the greatest experience at this store. They always seem to take care of us very well every time we come in. We will always be returning customer! Thank you! Mr Umer
New management is amazing ?”
“Evening! I must say I had an amazing Customer Service Experience being assisted, Service Representative Mr. John with my phone service needs, I can honestly say I have piece of mind. If you’ve tried the Rest which is Verizon and T-Mobile, Now Try the “Best” AT&T for Phone and or Internet Bundle Services….”
“Sarah was my agent for today. She did a awesome job by taking care of us. With three phones we were in and out in 30 minutes. While waiting, she kept us entertained. Two thumbs up 👍”
“Verizon in Parkway Plaza . was a great place to get new phones. Hannah the manager is knowledgeable, professional and kind. She helped out my husband and I with care and patience”
10:30AM - 5:30PM
4990 University Ave # B, San Diego
Mobile Phone Accessories
“I was really thinking about buying a new laptop because I had lost hope with all the issues mine had. I’m so glad I came here they fixed it for a very reasonable price and even added more value. Highly recommended!”
“I went in on March 12th for a new phone and services, Rodrigo waited on me. He was patient with me, I told him exactly what I needed, even though he did try offering other deals, I told him I was there more for a need than what I wanted. I got in and out in 34 minutes while he attended to three other customers. Thanks for your help. I'm very satisfied with my new phone.”
“Malik was great we had a problem with our broken phone trying to get an access transfer
pin, we were stuck in a loop with the customer service department and he dealt with the problem as fast as he could with patience and he got our problem fixed, he was handling the store all by himself with multiple calls in and simultaneously dealing with a block on the account, give him a raise!”
“When in today and the staff were amazing, always are. I was able to get help. I purchase Bluetooth headphones which one of them offered to set up for me. At the end the one who finished my transaction, gave me an empty box. I realized the mistake tonight and drove to store, a few minutes after 7p. However no one was there, can't leave a voice message either as phone just continues to ring. I hope they may resolve this issue asap.”
“Amazing staff
Francisco is phenomenal thank you guys for all you do and helping us a customer with Metro by T-Mobile for well over 8 years and I will continue with them thank you again 10 Metro T-Mobile in Lemon Grove on Broadway”
“I've been to this location seven or eight times to pay my bill and buy five or six phones for my own employees. . I'm always late getting there. Mostly I've dealt with DENISE. But whenever I call them whoever is there always says to just come in even if I'm late. As a business owner my business is on my phone. And as a business owner I appreciate the customer service. It proves to me that the management there cares about their customers and cares about their employees. And it's obvious that the employees also care. Thank you DENISE. I'm sorry I always come in late. I'll be there on Tuesday to get another phone line. . Again thank you DENISE!!!”
“Anna is amazing. She was running the store by herself when staff called out and she was serving everyone at the same time. Best example of multi tasking I’ve seen. And she gave me a great deal.”
“Very helpful, knowledgeable and friendly staff.
Been with Metro PCS since 2014. I definitely recommend them! I have always been happy with their service.”
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“⭐️⭐️⭐️⭐️⭐️
Had my iPad repaired and couldn’t be happier with the service. The repair only took a few hours, everything works perfectly, and the price was very fair. Super smooth process from start to finish. Highly recommend!”