This Forever 21 location has closed

Clothing Stores, Women's Clothing, Men's Clothing

326 Lakewood Center Mall, Lakewood CA 90712

About Forever 21

Forever 21 at Lakewood Center Mall in Lakewood, CA offers a wide selection of the latest clothing and accessories for women, men, and girls. The store features departments for jeans, tops, jackets, shorts, shoes, and swimwear, aiming to provide inclusive styles and trends for all. The store is generally safe, clean, and spacious, although some areas may be empty due to ongoing renovations. Customers appreciate the variety, especially noting the presence of men's, plus-size, and home sections. However, experiences with staff vary. One customer shared a negative experience with being ignored during a pick-up order, but highlighted a positive encounter with a helpful and friendly employee named Skylar, who resolved the issue quickly and kindly. This employee’s good customer service stood out and prevented the experience from being worse. Another reviewer praised the assistant manager for excellent service in finding a specific dress, describing her as positive and efficient. Some customers feel that staff at this location can be rude and not very friendly, which impacts their overall experience. Despite this, the store’s size, cleanliness, and variety of clothing are seen as positive aspects. Overall, Forever 21 Lakewood Center Mall offers trendy clothing options with some standout helpful employees, but customer service experiences can be inconsistent.