Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Lakewood store. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. While the store staff is generally friendly and helpful, some customers have experienced issues with the Verizon system, such as delays in shipping or incorrect information on orders. Despite these occasional challenges, Verizon's customer service is praised, with staff like Daniel going the extra mile to assist customers, especially those who may need more technological support. Overall, Verizon provides a range of convenient services and products, though customers should be aware of potential system-related problems.
I had such a smooth experience at this store, Cesar helped me out and was very knowledgeable and answered all my questions with detail. The customer service was beyond what I’ve ever experienced at any other phone company service.
June 2025
Everyone is so knowledgeable and fixed my problem so quickly and efficiently!
February 2024
The representative Eslin was a great help, she recovered my phone number and my account. Her colleague showed me a great tip to secure my phone. Thank you again
