“Stopped in today with daughter. Store was very clean with plenty of stock and the two employees we saw both greeted us and made sure to let them know if we needed anything. This store and their employees ROCK!!”
“I love their clothing options. Saw there are deals going on at Kohls through some insta deals pages and went casually for window shopping. Guess what, purchased 10 tops(for myself and my hubby) and also glasses under clearance. With additional 50% discount, got all those stuff for just $156(tax included). There are price checkers in the store or else you can scan product barcode on kohls app for accurate prices after discount. Ample parking space. I went couple of times to use the parking space for car driving practice”
“Great way to bargain shop and still get quality merchandise. There is an online ad pretending to be Macy's and offering items at extremely low prices with no intention to deliver any items. I believe it damages the Macy's brand.”
“Staff was welcoming and so friendly. Felt nervous about getting sized but Jocelyn (hope that's how you spell it) was so wonderful and sweet and very attentive. Helped me walk out with my correct size! Thank you!”
“I love coming to this location, usually when I come it is not crowded and everything is organized. It is easy to shop, and the layout and lighting is like the old Hollister. Employees are nice and have good customer service.”
“Justin and Denise A. Here at the Lakewood center mall Macy’s customer service is so remarkable they’re knowledgeable professional and went above and beyond for my sister and I just want to say thank you so much for making our experience worth it !!! We appreciate you !!! Thank you so much again for your awesome customer service Justin and Denise A. :) you made our day !!!”
“Miranda was amazing !!!! She measured me and was able to get me the new size I became over the last 2 years, but it wasn't the size I was expecting. Shopping experience was awesome !!! Like no other...”
“Stopped by to exchange an online order. Yessenia was very helpful and efficient. I tried on like 3 different pairs of shoes and finally found one. I ended up doing the BOGO on Journey socks as well. Thank you Yessenia for the awesome customer service, definitely come back.”
“Maria and her colleague(with the pink hair ) were awesome ! She helped my son build his board for his birthday. Her attentiveness and her kindness are unmatched ! We didn’t just feel like customers, felt like I was conversing with an old friend ! Thanks for making our time in your store awesome xD !”
“Store is inside Lakewood mall which is a major convenience. Selection is ample and pricing varies depending on the item but over all they have decent prices,
This store in my opinion has a little bit for everyone but it may be geared more towards young men.
Customer service is ok and can definitely be more friendly.
Make sure to stop by as there is something for everyone at every budget.”
“So many items,that ,I wanted to get. The staff was somewhat friendly and very helpful. I was there on a Monday so it wasn't packed. Can't wait to go very soon. keep up the good work!”
8:30AM - 10:30PM
5635 Woodruff Ave, Lakewood
Womens Clothing
“I love shopping at Ross. I went to pick up a package from the Amazon lockers, and I didn't have time to shop, but I did pick up a charger for my phone next to the lockers, which are next to the cashiers. There was no one in line to check out so I walked up to the cashier and asked if she was open. She told me the line starts over there and had me go all the way around. By then, someone had gotten in line to check out, so I had to wait when I was in a hurry to pick up my granddaughter from school. She could have easily checked me out since no one was in Iine when I asked her. I know where the line starts, but if no one is in line, why do I have to go all the way around instead just getting check out? There wasn't even any customers checking out. rediculous!”
“I had a good shopping experience in the store.
They had good deals with extra 30% off discounts.
I just think the ones in charge of the fitting rooms should not leave customers unattended if they are concerned about missing merchandise.”
“I bought two pairs of Vans for work and Ash the manager had exceptional customer service. She did such an amazing job and hopefully the Vans manager will read this and give her game tickets or something. Outstanding customer service and great products at a fair price”
“I went to this establishment not to notnto long ago and had this rocker person help me pick out a shoe and very attentive and over all great customer service had a blast shopping here.”
“I love all Charlotte Russe overall, but recently they have been replacing my go to pants (low rise flare jeans mostly dark wash) for the more modern styles(low rise baggy jeans). Personally I think most of the customers here ar3 looking for 2000's y2k style and the stores are coming out with more of a 2026 y2k and it is now hard to find good pants for a good price. If Charlotte Russell sees this please bring back your low rise flare jeans, but their tops are amazing, overall great quality and great customer service, sometimes people are having a bad day and sometimes you said something offensive and didn't realize it. Remember there are always 2 parts of the story and working in that field is crushing because people are so rude sometimes, be kind.”
“Love this store never know what I’ll find great prices cute stuff. The staff are all so friendly and welcoming. The downside is parking can be challenging especially on the weekends”
“One of my favorite places to go when I go to the mall I always end up buying something from this place if you like to save sign up for there rewards to save money and use points”