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“Today, I had the pleasure of having Eric Arias help me at the Ming office. I had concerns about the hold time of a deposit needed for an important transaction. Mr. Arias took the time to review past history and was able to insure that the funds would be available when needed. He was professional, courteous, and beyond helpful.”
“I walked into the branch today and was a little overwhelmed because I couldn’t figure something’s out with my new account, I was assisted by Corinna Roman, she is so knowledgeable and extremely nice! She made me feel very comfortable and got everything situated with my account. I am so excited to be a part of the Valley Strong Community.”
“The manager at this location is so awesome. I came in and she helped me in going the extra mile kind of way and I’m eternally grateful for that and helped me relieve a lot of stress. Thank you again!”
“The ATM machine was unresponsive so I had to deposit my check in person. It was a long line of people however, all of the team members were working diligently to aid everyone in their needs. I can’t remember the name of the gentleman that helped me ,I’m sorry, but I do remember that he was very kind and very attentive to my needs. I did tell him that for some reason, the app wasn’t letting me deposit my check online and he seemed very concerned and checked it out for me. Sadly there was no conclusion to that but it’s okay , I didn’t mind going in and depositing my check in person. It was a very nice experience.”
10AM - 7PM
2105 Edison Hwy suite p 12, Bakersfield
Banks
“Update: Someone called me back soon after I posted this review. They let me know that I was given incorrect information by the teller and that my name change records are available for employees to see. She was quick to make it right and accept my check as is. I am very happy they got back to me so fast and for making things right.This review is based off of my experience today. I’ve been a member here for almost 40 years. I’ve never had an issue until today. I got married last year and changed my last name. I got that updated at the credit union. Today I walk in with a check that was made out to my maiden name. I was hoping since they have on record my name change, that it wouldn’t be a problem. The lady who helped me told me they don’t have access to those records. She said I would need to bring in my old id with my maiden name or my marriage certificate. I’ve already done this when I changed my name. Why they don’t have access to these items, I have no idea. This is disappointing because I live several hours away and now I have to try and get the check reissued in my married name, which is a hassle because the company from which it came is hard to get ahold of.”
“I have never been to the bank but the phone service is very bad
More than an hour of waiting and I'm still waiting...
I already visited the bank
Very friendly
very clean
Nice place
Everyone is very empathetic with older people ?
Only if they improve the waiting time on the phone ?↕️”
9AM - 5PM
1515 17th St, Bakersfield
Banks
“I’ve opened bank accounts in several countries, but today’s morning experience was by far the best! The bank manager, Laura, went above and beyond with her customer-focused approach. She listened attentively, ensured everything was aligned with my needs, and managed to accelerate the entire process, my account was opened in just under an hour 9:30 - 10:30 AM! The efficiency and professionalism were truly impressive. Highly recommend this branch for a smooth banking experience!”
“This only thing I don't like about my bank is that there is only one location in all of Bakersfield otherwise I'm very satisfied with them and have been for 16 years.”
“The customer service in this bank exceeds all other banks in town. The tellers are friendly, attentive, and they truly care about each customer. I couldn’t recommend this bank enough!”
“The people who work there are always nice when I go there. They made me feel welcome even though I don't go often. That location has really nice employees.”
Open 24 hours
1300 22nd St, Bakersfield
Banks
“I''m 71 and remember, before online services, standing in line and doing the usual thing. Nothing particular good or bad about those experiences stand out. Banks are banks. On December 11, 2023 I was let out of Lerdo jail after getting hauled in for Drunk in Public. Stay with me. I had been taken from my home late the night before in Tehachapi by ambulance on report by my wife I had suffered a head injury in a trip and fall at home. I had been drinking some, celebrating the fourth night of Hannukah. EMTs transported me in sweats and a thin t-shirt. I did not have my wallet or a phone. My wife provided the EMTs with my driver's license and medical insurance information. I had never ridden in the back of an ambulance and I was frightened during the trip and the blow to my head when I got to Emergency. I was goofing with the EMTs while I waited for about an hour to been seen by medical staff. Apparently the staff figured me for just being drunk and forgot about the injury. They later stuck me in a dark emergency room on a table and it became clear they were going to have me sleep off my "drunk". My wife of 52 years requires my care for basic needs. I decided to leave. The staff wouldn't have it; I was their prisoner apparently. An argument ensued and I was then asked to leave which I did. I didn't realize how cold it was that night since I'd been indoors that entire Sunday. There I was trying to make it the mile home in bare feet with no coat. I got a few hundred yards and local police pulled up. Was I glad to see them! I couldn't feel my feet in the near-freezing temperature of midnight. They promptly arrested me for being drunk in public and disorderly conduct at the hospital. The hospital called police on me "for my own good". Yeah, I suppose they would know that putting me out with shoes in that weather wasn't exactly for an old guys with a head injury's good. I spent that night and until midday on the 11th in Lerdo, about fifty miles from home. It was the first time I'd ever been jailed. It was uncomfortable, annoying and I couldn't sleep. It's jail. The jail staff was professional and more or less accommodating. I was provided rubber slippers and I stumbled out to get picked up by some sort of shuttle to deliver me to a regional bus station in downtown Bakersfield. I don't know Bakersfield, and I sure didn't know where Lerdo was from home. I was surprised to learn I had $61 in cash in my sweats when I got processed in at Lerdo. I figured I'd get that back when I got sprung. The kept that cash and gave me a check on discharge. What the heck was I going to do with a check with no ID and no phone to call my wife? I asked about at the bus place and learned there was a Wells Fargo on 22nd Street, which meant nothing to me in directional help but I soon saw the bank sign when I walked the couple of blocks. I'm not a Yelp reviewer. I've posted a couple of times in all these years and usually to say something good. I looked homeless when I got into the bank. A wonderful and kind young lady name Carolina listened to my story when I present my jail check. My wife and I are longtime Wells Fargo customers and at least one account is stuffed with a lot of money. Carolina and another wonderful lady named Jessica worked hard to figure out how to get that jail check cash. I mean, who the heck am I trying to dun someone's account with no ID? I was so embarassed for being a public miscreant, apparently, and I'm still embarassed by it. Jail for goodness sake. What a panic to get home, eat, shower and sleep and be with my wife. (She got a little sleep the night before and in the morning to call the hospital and they told her I wasn't there.) Carolina and Jessica made it happen. They had keen ideas about how to protect a customer's account and help me at the same time. They did it! They helped me phone my wife and she was going to come get me. She hasn't driven in four years but made it down the sketchy highway”
9AM - 5PM
2700 Mount Vernon Ave, Bakersfield
Banks
“I just looked it up on Perplexiety,and apparently its been here i think sonce 1910,and they. Have never shut the doors on there customers.So my money on them N.N.”
“I saw someone say if your not the right color they will refuse you.. well I'm African American and I've been banking there for more than a year , and I've had absolutely no problems in fact, the staff there is absolutely friendly and courteous...”
9AM - 5:15PM
3601 Panama Ln, Bakersfield
Banks
“Purchased a car through them. Outstanding service: 1. They had the lowest rate--I got an astonishing bargain.2. They always supplied new "payment coupons" well in advance of each year.3. When I moved, I had no problems with account transfer procedures. 4. Auto-tellers were always polite, expert, and swift when I made payments. Inside, same gracious staff. Facility was always totally neat, clean, and well organized. ["Where do they get these people? Can I take them home?"]5. "Skips" [for Christmas] absolutely "painless"--a mere call sufficed. 6. Paid off loan early, without any trouble whatsoever. They said, "Sad to see you go. Come back when you need banking services. We'll miss you"!7. Post payoff documentation to me was LIGHTNING FAST; DMV notification and removal of "lien status" equally prompt. I was not "a mere debtor" to this bank. I was treated with the supreme good will and helpfulness I might find from my best friends. I felt like a "family member" receiving not merely funds but service and care.This is a bank that has not merely embraced but refined ethics of professionalism, courtesy, and good will for its customers. This is "best banking". UNRESERVEDLY RECOMMENDED.”
“Very kind, helpful, knowledgeable and professional. They will go out of there way to help you. Just all around a good business and good people. Will recommend to others”
9AM - 5:15PM
400 Oak St, Bakersfield
Banks
“Went in today to see if I got approved on a loan after my bank denied me multiple times. I was greeted by Pablo and explained my situation not even 20 min and I was instantly approved with this bank Pablo was really friendly and answer all my question will definitely be banking with them and will recommend this bank to everyone”
“This branch has the best staff. They always greet you with a warm welcome and a smile. They go the extra mile to help you with any problems or questions you might have. I will drive past the branch by my house to this branch because of the customer service and their professionalism.”
9AM - 5PM
900 Truxtun Ave STE 100, Bakersfield
Banks
“I liked going here they have good service and good staff as well I like going to this place I know there is bad comments for this place but I like thss place and think they have good service and staff:)”
“I've had this bank for years, Vickie has always been a part of my great experience . I've always received fast and efficient service , even when I show up 5 minutes before closing. The only reason I didn't give it is 5 stars is because of the wait time to receive a new card, I have to pay 8 dollars and wait almost 2 weeks. Some banks have where they can make a card then and there. Hopefully this can be upgraded in the future! Other than that please continue the great work! =)”
9AM - 5PM
500 Bear Mountain Blvd, Arvin
Banks
“It was a great experience for me
My English was not that good , and it’s my first time doing this , so i was a little bit nervous, but the way and step by step explanation was so good ?”
9AM - 5PM
5000 California Ave, Bakersfield
Banks
“Is Valley Republic Bank an affiliate synonymous to Central Valley Community Bank?And if so, will Valley Republic Bank [in Bakersfield, CA., U.S.A.] cash checks with the Central Valley Community Bank logo on the face of the check?”
9AM - 5PM
2050 White Ln, Bakersfield
Banks
“It was a delightful experience. The service was prompt, and the staff was courteous, respectful, and accommodating. Opening accounts was effortless, and Octavia Crofton demonstrated a thorough understanding of the accounts for my grandchildren. He was exceptionally helpful, patient, and outgoing, making my visit to Chase a highly positive one.”
10AM - 5PM
4106 California Ave Suite 1, Bakersfield
Banks
“Excellent Credit Union, especially for employees of the State of California. They have very competitive internet rates and terms. The staff is friendly and helpful although occasionally under staffed.”
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“Recommend this credit union to everyone ! The staff are all very welcoming & friendly , as well with that fast with customer service . Norma helped me so much & answered all my questions I had . Thank you self help staff!”