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“9 times out of 10 has what I need for whatever project I am working on. More times than I can count, I have bought something at Home Depot or Harbor Freight that is far cheaper here for the identical item. I have made it a point to come here first. Great home improvement store!”
“This store is well stocked clean and the associates are very friendly and helpful. I have a closer Home Depot but I prefer the Chula Vista store because of the excellent service and overall customer experience.”
“I was looking for something exactly like this but it’s expensive still I’m going to invest in it when I put the $ together because it will be a Mother’s Day bday gift to myself.”
“Nicole in the holiday department is absolutely amazing! She worked tirelessly as a one-woman team to help me find exactly what I was looking for. Even during the busy holiday rush, she went above and beyond to track down the last Bluey inflatable and made sure it got to me. Her dedication and friendly attitude made my shopping experience so much better. Nicole truly deserves all the praise for her hard work and excellent customer service. Thank you, Nicole, for making the holidays even more special!”
“Two older ladies were working the garden center and definitely had thay vibe that they have been in the garden most of their life. Needed something inside and a guy in the door area was more than helpful. The experience was like back in the day when you could find old tradesman working the isles”
6:00 AM - 9:00 PM
2225 Otay Lakes Rd, Chula Vista
Home Improvements
“This Lowe's is nice, and the employees are always helpful. In particular on Sunday 1/28 around noon , Joe in the garden department helped me find the right weed killer for a persistent yucca. He approached offering help and even went to the back to get a better item for my needs. Joe, you saved the day and my front yard is looking better than ever. Our HOA is happy again, lol. I've misplaced my receipt so I'm unable to do the survey for Joe, but his customer service was excellent and he deserves recognition for it!!! Thank you, Joe!!”
“The employees at this store seem genuinely happy to help... Which is MUCH appreciated! So many items, it's all overwhelming to me... And I no longer have the fortitude to traverse aisle upon aisle upon aisle, over that vast store. Thank you!”
“We stopped by here on a Tuesday at lunchtime after being directed here from Forest Plywood. Very helpful staff both behind the counter and in the lumber yard, running through several different options. Got what we needed and at a great price too.”
“Kevin in hardware was very helpful. Saw me confused, offered assistance, refined advice I’d got from AI, and solved my problem $7 cheaper than I’d anticipated. Saw him solve two sets of customers’ problems while I was trying to figure out my project myself too. Effective worker.”
“I really appreciated the above and beyond customer service I received from Kathy at the check out line. Her warmth and kindness was something I wasn't expecting but so appreciated. My interaction with her had a lingering warm feeling I was able to take with me when I left the store. Thank you Kathy!!!!!!”
“Let me just say that just Home Depot what makes it stand out from the rest is the staff I had a grill that wouldn't fit in my SUV and this really nice staff associate Jorge Ramirez without even asking just came up to me and said *do you need help and he went into action went and got a screwdriver and got the job done thank you Jorge you are what makes this store one of my favorites I highly recommend this place”
“I had the best experience here (6/23/2024). The air-condition went out at my girlfriends home during the hottest week of the year. Our main concern was for grandma's health and wellbeing, so we quickly needed accessories for the portable AC units. With minutes before the store closed and doors closing, the manager gave grace and allowed me to shop for the items i needed. The entire team was very professional and friendly. Thank you! ? ?”
“Two older ladies were working the garden center and definitely had thay vibe that they have been in the garden most of their life. Needed something inside and a guy in the door area was more than helpful. The experience was like back in the day when you could find old tradesman working the isles”
“If you need home repair or if you're doing work work home depot is definitely the place to get your supplies and if you need to return something. They are really easy going people. As long as you have the receipts, no issues. Highly recommend this place”
“Jennifer R is the absolute best Home Depot employee I have ever encountered!! She truly cares, goes above and beyond, and is extremely knowledgeable. Home Depot needs more employees like her, truly lucky to have her on staff. Thank you again Jennifer!”
“Great place and easy to find what you need if they have enough employees working and there is only self-checkout. I always go to the garden center to check out. They have a person do that job. I always gety lawn supplies from here. We actually get our cleaning supplies here too.”
“Alexa provided outstanding customer service during my recent visit. I had already completed my purchase but realized I hadn’t applied my military discount yet. She was incredibly patient, helpful, and went above and beyond to retroactively apply the discount without any hassle. Her kindness and professionalism made the experience truly positive. I’ll definitely be returning to this Lowe’s because of employees like her. Thank you, Alexa, for honoring our military and delivering exceptional service!”
“Kevin in hardware was very helpful. Saw me confused, offered assistance, refined advice I’d got from AI, and solved my problem $7 cheaper than I’d anticipated. Saw him solve two sets of customers’ problems while I was trying to figure out my project myself too. Effective worker.”
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“I love this home depot is close to my home all the people is friendly,always help me with everything I need,and thank you kenya at windows department for your time and help???”