“Replaced the starter on a 2003 Honda Accord V6 with O'Reilly's lowest price version. William tested it, and the old one. But the test stand showed that the replacement starter was only engaging with the engine flywheel halfway. Which means that even if the replacement starter would have worked for a while, it could have easily caused a premature failure, by not fully meshing with the gear teeth on the flywheel as designed. So he found another replacement that did fully engage. Without William doing that extra testing, this probably have been a much more expensive and time-consuming failure in short order. THANK YOU!!!”
“Super helpful, had to change taillights and they helped me out with removing and changing the light. Noe was super helpful throughout the process! Great experience !”
“Always receive great service at our Roseville store. There was a new employee Gus who was only there for 3 months and was really helpful. If he did not know an answer, he would ask. Appreciate employees like him.”
“I needed a battery replacement for my van and Nick was amazing. He provided excellent customer service- super nice, accomodating, and knew what he was doing. Happy with my service!”