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“I went in frustrated with an issue that I had with some bedding and the lack of consistency in quality I was seeing within the same product. Sadie at guest service and Declan (I’m assuming he’s a manager) acted on compassion and understanding and I deeply appreciate feeling heard by them. Shout out to the great customer service this store has!”
“Holy crap! Joe is next level when it comes to customer service.
We came in to try some stuff out and see what works, and Joe opened our eyes to more facets of sleep than I knew existed. He walked us through different options, asked a lot of questions about us and our sleep patterns and preferences, and crafted a list of the best options for us.
It took us a little longer than usual customers to make our decision (3 days), but through it all he kept a smile on his face, helped us when we had concerns, and even kept our daughter entertained when I was taking too long trying to make a decision. Best of all, I never once felt PRESSURED in any direction. That meant the world to me.
In summation, come in and see Joe when you need a bed, you absolutely won’t regret it.
Update: We needed some additional help, so we went back in to see Joe again. Without hesitation, he did what he does best. Got us squared away, solved our issue, and did it with a smile and friendly conversation as we went. Long as he’s here, we will never go anywhere else for our bed needs.”
“Greg went above and beyond to make sure we made the right choice. We had our mind made up (purple) when we came in the door but once we got to try the other options it was a no brainer tempur pedic was the way to go.”
“Evan was super helpful and really knowledgeable about the different beds. Answered all the questions that I did have and even helped me realize that I’ve been laying on my pillow incorrectly and it made a huge difference. Needless to say I ended up buying a bed that day. Would definitely recommend.”
“Alex was a great representative. He showed me several beds. I mean, mattresses and I found the right one that was perfect. He was a great salesman. He offered the great sales. He suggested certain ones that were at a good price. And I found the great mattress that I found, and I was very pleased very happy, great service. Great person with good experience. I will continue to serve good business with you guys.And alex is a great salesman and deserves a good raise for this.He knows what he's talking about.Thank you alex”
“We visited your store on July 4 of this year and we were very happy and surprised when we first walked in the door. Love the greeter who welcomed to each person in as they entered and asked if they knew what they were looking for if they needed help.
Home run to start off with. As we walked around, we appreciated the different staging of furniture appliances.
Although we were Just browsing, we ended up picking up a few value items. Great finds for a Reasonable cost.
Thank you, Willey!!! We enjoyed the visit and will be back very soon. Thank you.”
10AM - 9PM
1252 Galleria Blvd, Roseville
Furniture Stores
“We had a nice time looking for dressers. Lily was very helpful and knowledgeable. Lily made our purchase easy and quick. Her manager went over everything as well. We will shop there again.”
“Shannon was very nice and helpful. She was very knowledgeable and dedicated to her customers. She was very helpful with finding my husband a mattress to help his BAD BACK! Shannon was very pleasant to talk to and made the process easy. I am highly satisfied with the customer service I received at Mancini’s”
“MY EXPERIENCE WAS AMAZING THE SALESWOMAN ELOISE WAS VERY INFORMATIVE ANSWERED ALL MY QUESTIONS THAT I ADDRESSED COMPLETELY SATISFIED AND I PURCHASED MY RECLINER THAT DAY THANK YOU FOR ALL YOUR HELP AND WHAT YOU DO FOR YOUR CUSTOMER'S.”
“Great selection, lots of choices for deep-seat couches and chairs and rugs. High quality service from the knowledgeable staff there, who helped with our ideas to make our dream living room a reality.”
“Green acres is always a great time. I love their huge selection of plants and their staff is usually quite knowledgeable about how to care for the plants. Their pricing for pots can be quite expensive but their pricing for plants I think is fair. They even have ads that portray cool group planting ideas for plants so that you can mimic professional landscape decor.”
“I had a plant that I purchased and it said Giant bird of paradise one year ago. A friend told me that it was not so I took it back and they exchanged it for a new healthier giant bird of paradise. The customer service was outstanding. I really appreciate Paul Newman's help dealing with this plant I can't thank you enough. ?”
“Let me just say this, if our world had more Leonora’s in it (or at least inner-acting with the public), it would be a much better place all the way around. This beautiful ,vibrant, smiling and friendly employee made our shopping experience today heart warming. Sharp as a tack, this lady provided excellent customer service, all with smiles and positivity. My husband and I left there feeling so happy (even after we spent money)!”
“Shannon thank you for your incredible customer service. You always know what I need when I come in! Thank you for brightening my world with your gifts & talents.”
“Steve was very helpful and knowledgeable while we were shopping for new furniture! We never felt like he was pushing furniture on us or standing over our shoulders. Will definitely recommend our friends and family to see Steve if they are considering Lazy Boy furniture!”
“I had such a great experience at Ashley’s Furniture thanks to Maria! She greeted me right away and made me feel very comfortable. When I explained what I was looking for, she showed me a few great options and really listened to my needs. I also let her know I had a budget, and she made sure to stay within it, which I truly appreciated.
I also had the chance to meet AWS, the store manager, who was very polite and welcoming. I’ve been to multiple Ashley’s Furniture locations, and this has by far been the best experience.
I highly recommend working with Maria—she goes above and beyond for her customers!”
“We purchased our bed sometime in September We walked in probably like an hour before they closed knowing we were cutting it close but I was determined to try the beds especially after seeing mattresses and frames were in my budget. Bridget greeted us and never once made us feel bad bout the time we walked in. Never mentioned what time they close nothing. She got our names and asked questions about what we thought we were in the market for. She never asked our budget inquired about income, nothing. Just made sure we found what we wanted. Ironically I thought I wanted the more expensive option but my boyfriend and I liked a cheaper option more, not because prices but because of comfort. Because we got a cheaper mattress we were able to splurge on other options like pillows and sheets. Bridget was very clear about warranty, what could be returned or exchanged and what absolutely could not. She made sure to repeat it and actually made it funny and memorable. She was extremely close in helping us find our sleep number but also let us know that number could change over time. I absolutely cannot recommend her enough. It was the best experience dealing with a salesperson that I can recall. Since our purchase a few months ago she has texted once a month to make sure we are happy with the purchase and has been very instrumental in help us figure out comfort level and answering questions. I hope to not have to buy another bed for a long time but if I did I would 100 look for Bridget again. A++ on sales, and as for the bed, we got the flex top P5 (not at all what I was expecting to buy) and the flex fit 2 adjustable base which is what I wanted. We are very happy with our purchase. Were just over 2 months in with sleeping and adjusting. It takes time, but we found our comfort levels and we are sleeping well.”
“Love the pieces for sale, love the showroom and everyone was nice and attentive. A little limited in what they had on the showroom but overall it was a good trip. We have to take a few measurements but will be back to talk to Renee when we figure out our layout.”
9:30AM - 9:30PM
5446 Crossings Dr, Rocklin
Furniture Stores
“I love this location. Great selection, etc but the icing on the cake is the customer service. Most recently a cashier (I think her name was Jenna?) was an absolute gem. Like, so sweet and clearly gifted with the customer service. The younger generation gets such a bad rap on their lack of socialization skills but this girl alone should restore faith in humanity. I hope my daughter grows up to be just like her.”
“Our business has had a wonderful experience with Walker's Office Supplies. Our sales rep, Tim Eshelman has been fantastic to work with in making sure our needs are met and that I am on top of my regular supply orders. Thanks Walker's for your commitment to making sure our non-profit runs smoothly in that department!”
“My experience with Jennifer was over the top! Not only did Jennifer pay close attention to my vision but executed flawlessly.
Jennifer’s experience and creativity shined through with her design of my 2 rooms.
I would highly recommend Jennifer with your next interior design project and will refer her to everyone I know.
Bravo to Jennifer and the Ethan Allen team!”
“An excellent experience from start to finish. We knew what we wanted for our guest room/office but couldn't find it anywhere until we went to Wallbeds N More. Our salesperson helped us build the perfect unit, from the queen bed to the desk and table, the storage, the lighting, and even a USB power unit, to the exact color of wood. It was ready within the time frame they promised, and installed in just a few hours by skilled installers who then spent plenty of time helping us learn to use the new unit. It is exactly what we wanted and we are so pleased. Thank you to everyone at Wallbeds N More who helped us through the process.”
“Hi Breezy,
I wanted to take the time to thank you for your assistance and thoughtful service in helping me order the replacement jets for our Jacuzzi! Naturally, it was a little extra work on your end since there's a million different models, styles and sizes, but your research along with providing me the jet placement diagram made it simple and easy, and I sincerely appreciate it!
We all know people will always take the time out of their day to complain about things in life, but rarely compliment when it's deserved, and you deserve it!
Thank you once again and keep up the outstanding work!”
“We love our new chairs. The purchasing process was good, Kim was helpful and polite. No five star review due to the ridiculous delivery fee of $135.00. They did not call the day prior to confirm a delivery window, nor the delivery day. I had to call. Dear Macy’s leadership, if you’re going to offer a service called “white gloves delivery” then make it such. Just build the delivery fee into your pricing, since pick up is not an option. Then when delivered truly give white glove service. Remove from the boxes and take them with you to be recycled.”
“Every time I have visited RH in the Roseville Galleria, I have had a very positive experience but today in particular was just such a phenomenal visit due to the outstanding service and hospitality that I received from Jason, Michael and Amanda. The 3 of them went above and beyond to assist us and really made us feel like valued customers. Today was the first time meeting Amanda and Michael but I have dealt with Jason many times in the past and he is excellent at his job. I hope RH knows how great these 3 are and how great they represent the RH brand. Thank you, Jason, Amanda and Michael for all that you did for us. We will be doing more business with RH again in the future because of your service and how great you treated us!”
“I have been shopping at RC Willey for 20 years and the delivery team never disappoints, they have excellent customer service! Unlike their competitors, they always make sure you are satisfied with the placement of furniture before just leaving. They are also friendly like they know you. It makes you feel comfortable having them in your house. Thanks for 20 years of excellent customer service!”
“Seth Morgan at Ca Backyards was incredibly knowledgeable and helpful. Gave us a great deal on a spa and amazing customer service. Such a great guy. Highly recommend him at Ca backyards”
“We purchased a leather sofa from Arizona Leather about six years ago and we are extremely happy with the quality and service. The sofa still looks new and is very comfortable.”
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“Theresa was very helpful on Black Friday, she pulled out a few mattresses for me to try until I understood the differences. It was my first time buying my own mattress instead of getting them handed down. I had no idea what was good for me, but Theresa found the right mattress for me and I got a great deal as well. Thank you!”