Mattress Firm in Lincoln is known for its friendly and helpful staff dedicated to providing the best sleep solutions. The store's team, including salespeople like Theresa and Eldridge, are highly knowledgeable and committed to assisting customers without being pushy. Customers appreciate the personalized guidance they receive, whether trying out mattresses for comfort or choosing the right base for adjustable beds. Many reviews highlight the staff's patience, genuine care, and ability to make the shopping experience quick, stress-free, and enjoyable. The store offers a wide selection of top brands such as Sealy, Tempur-Pedic, Sleepy’s, and Serta, often providing competitive prices. Customers also value the convenient delivery options and the Love Your Mattress Guarantee®, which includes a 120 Night Sleep Trial® to ensure satisfaction with their purchase. Whether buying for themselves or for loved ones, shoppers feel confident and well taken care of during the process. Overall, Mattress Firm Lincoln is praised for its excellent customer service, knowledgeable staff, and a seamless shopping experience that helps everyone find the right mattress for a good night’s sleep.
Theresa was very helpful on Black Friday, she pulled out a few mattresses for me to try until I understood the differences. It was my first time buying my own mattress instead of getting them handed down. I had no idea what was good for me, but Theresa found the right mattress for me and I got a great deal as well. Thank... read full comment
November 2025
My husband and I purchased two new mattresses from Mattress Firm in Lincoln today. We looked at several other stores and decided on Mattress Firm because of the quality, the prices and most of all the salesman. Eldridge was very knowledgeable without being pushy and we very much appreciated his help.
November 2025
Everything was so easy. From purchasing our mattress to having it delivered. Eldridge was knowledgeable and so helpful through the whole process. Great customer service.
