Patelco Credit Union is a full-service, not-for-profit financial institution that prioritizes personalized service and community involvement. With 37 branches across Northern California, including the Bay Area, Sacramento, and San Jose, Patelco offers competitive rates and fewer fees compared to traditional banks. The Livermore branch has received particular praise for its friendly and professional staff, such as Fabiola and Erica, who provide clear explanations and attentive service to members. Customers appreciate the individualized care they receive, feeling valued and not rushed, even during busy times. The staff is noted for their efficiency and willingness to go the extra mile, ensuring that members' financial needs are met. Patelco serves over 400,000 members and manages more than $8 billion in assets, making it one of the largest credit unions in the nation. With a commitment to excellent customer service and community support, Patelco Credit Union is highly recommended for anyone looking for reliable banking solutions.
The Consumer Review Fairness Act of 2016 - H.R.5111 protects people from retaliation for posting honest reviews. Thank you very much! Thank you Steph Lewis for calling me and informing me about the status of my account.
September 2025
Their system was down, but a member Solutions Specialist by the name of Fabiola Rodriguez helped me do my transaction through the mobile app. She was very patient and helped me step by step. She was very polite and patient with me.
April 2024
The front door is locked during business hours. There is a doorbell at the door. Someone inside will buzz the door to let you in.
