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“Best dude best service. I have been to a handful and he is the only place I go now. He is closed on sundays. I had to go somewhere else on a sunday once ended up back at him in 2 days. He told me if I would have called he would have came and opened up for me. 500 stars”
“My samsung note 20 ultra phone's screen became unresponsive all of a sudden. I love my phone and will not change it for the world. So i took it to another phone repair shop (no names) and they told me i would need a new mother board. They said my phone was outdated and they might not be able to find the parts to repair it. I was devastated. I got home and sadly put my phone in my desk drawer. After 4 months i heard about SDS phone repair. So i decided to take my phone in hoping they could help me. I explained the issue to the gentleman at the counter and he told me to leave it. I asked him if it could be fixed. He told me it was just the screen to leave it and come back in 2 days since he had to order the part. 2 days later i showed up. He handed me my phone. When i saw it was working perfectly i felt like hugging that stranger. He charged me $300 wich i gladly payed. He gave me a phone case at no charge. All this happened about 3 years ago. My phone is still going strong and i still havent found a better one to replace it with. Thank goodness for this shop!”
“They fixed my broken phone in less time it took me to get there and when I picked it up I thought they had given me the wrong phone because my phone looked brand new and worked perfectly . Thank you I would recommend Phones R Us to everyone .”
“Over all great experience my sales associate was very corteous knowledgeable and explained my new phone and its features also helped me to pick a case and screen n protector as well..Which I feel is a must with such a big investment She did a great job and also transferred all my info and made sure it was done right before I left feeling thankful and excited to use my new phone”
“This was the best experience I have had at a Metro store paying my phone bill to have a employee so knowledgeable and willing to take the time out to help you and actually love their job you guys have a great one on your team Citlaly was her name”
“Showed up 5 minutes before closing... Sophia took the time to help me get setup with a phone and transfer contacts...and any other questions this old man had about my new gadget.
I've had a couple experiences at this store and each time I was pleasantly surprised at the service and general vibe of the staff.
Keep rocking it!”
“The manager helped us activate 2 lines and passed on our contacts and our accounts. On Friday between 2 and 6 pm they do not charge for activation so we save $50. Thank you!”
“Bryan helped us as soon as we walked through the door, answered all of our questions flawlessly and let us take our time deciding even though we came right before closing time. 10/10 Service from Bryan, and 10/10 experience all around.”
“I went in last week because my mom lost her phone and she wanted her own plan. Jaime the sales representative was extremely helpful and knowledgeable. She spoke Spanish as well and assisted my mother with all the details she needed. It’s very rare to get great customer service now a days but they exceeded our expectations. We definitely let Elizabeth her manger know she did a wonderful job & needs recognition. Both ladies were wonderful & helpful. Thanks ladies.”
“Shout out to:MARIO at the Winton, ca@cricketwirelessstoreHe was patient, awesome personality and was able to fix my problem that same day!Definitely recommend @cricketwireless*Plz give Mario a raise!”
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“MOHAMMED IS AWESOME. HES GOOD PEOPLE. HE DON'T BS YOU AROUND. IF U NEED HELP OR PLAN ON OPENING AN ACCOUNT WITH CRICKET GO TO HIM. HES AWESOME HELP. I TRAVEL FROM MERCED TO LIVINGSTON ANY TIME I NEED TO FIX SOMETHING ON MY ACCOUNT OR ADD NEW LINES OR DEVICES.”