Victra, the local Verizon Authorized Retailer in Lodi, CA, aims to provide an excellent experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Many customers appreciate the knowledgeable and friendly staff, highlighting their helpfulness and dedication. One employee, in particular, has been noted for his exceptional service and ability to assist multiple customers at once. However, some reviews mention concerns about the store manager's behavior, as she has been seen preoccupied with personal calls and not engaging with customers. Despite this, the overall atmosphere of the store is described as welcoming, with a pleasant aroma and cleanliness. Customers enjoy the wide selection of accessories, often finding items not available at other locations. The store is recognized for its polite and professional staff, with some customers expressing a desire to return exclusively for their future needs. Overall, Victra in Lodi is known for its great customer service and a strong commitment to connecting technology to life.
Nate was very kind. And he addressed my issue right away.
May 2025
Lodi Verizon on Hutchins and Kettleman ln. @ noon I came in to the nicest guy to help me. I have seen him before! By far the very best you've got in Lodi! 5/1/2025. I went today, can't remember his name. Wish I could!
April 2025
Awesome is all I can say. Soul is a great customer service guy.
