The AT&T Store in Long Beach offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Reviews consistently highlight that the employees are great, providing very fast, friendly, and knowledgeable service. Staff members are described as kind, helpful, patient, attentive, and caring, often going above and beyond. Customers report positive experiences where representatives set them up with good deals, were very honest, and took a comprehensive look at accounts to find savings and free upgrades. The team resolves issues and makes customers feel well taken care of, leading many to highly recommend this location as a top notch store and a better choice than other area shops. While most feedback is extremely positive, one minor note mentioned a closure on an unexpected day.
Came to ATT Lakewood after having issues transferring data ans line from an old phone into a new one. Online help was no good and store where the phone was purchase not helpful either. The rep at this store was knowledgeable, courteous and professio al. I did not have to wait for help and my issue was resolved.
April 2024
Very fast with helping and friendly! One small irk was they weren't open the following day when I was told to come in to drop off my phone. BUT otherwise great peeps. Set my mom and I up with deals and was very honest. Thank you very much, Denise and the trainee(sorry I didn't get your name)! You guys were amazing!
January 2024
Very good service, very pleasant. Miriam helped me plow what I was occupying at a good price
