I booked a van with this Budget at Long Beach airport on priceline. Pickup time is 8am. The guy on the counter told me the car will be available in 5min. Possibly, then an hour then two hours, then still nothing. The manager is extremely rude. Not even an apology.#budgetrental
October 2023
Terrible experience - rented a car, person at desk didn't notate one way and I got charged hundreds of dollars. They don't answer phone, went back to desk and they don't help, they gave number to manager GiGi and she didn't call back for weeks, I call her back and hung up on me. No ownership, terrible service.
August 2023
Amine helped my son and I with our rental car and he was very polite and kind. We really appreciated his professionalism and we will definitely book with budget again.