The Long Beach Marriott is a hotel very close to the airport, with some rooms offering a view of the runway. Guests describe the rooms as nice, bright, clean, modern, comfortable, and quiet, with many noting the bed is exceptionally comfortable. The hotel offers complimentary breakfast and free parking. The gym is also highlighted as awesome. However, experiences with staff and amenities are mixed. Many staff members are described as friendly, accommodating, professional, and providing excellent customer service, with specific praise for those managing group reservations. One employee in particular is noted for elevating customer service by helpfully accommodating special requests. Conversely, other front desk staff are reported to routinely deny requests, including room upgrades and late checkouts associated with Marriott status, even when the hotel is not busy, which has caused significant inconvenience for some guests. A notable point is that while rooms have a fridge, they do not have a microwave, as they were removed during a renovation. This has been an issue for guests with specific dietary needs, though a microwave can sometimes be provided upon special request. The room coffee maker is also mentioned as not very functional. Overall, the hotel is considered wonderful and highly recommended by many for a clean, comfortable stay near the airport, though some advise it is best if you do not expect to use Marriott status benefits.
Enjoyed our stay there very much over Christmas Eve. The staff were very friendly and the hotel was very clean and beautifully decorated. Thank you Marriott we will definitely be back
October 2024
This place may have had the most comfortable hotel bed I have ever slept in ever, and I stay in a LOT of hotels. Amazing room, very quiet and comfortable. Very close to the Long Beach airport too!
October 2024
I want to sincerely thank Taylor F for the excellent customer service she has provided for the Long Beach Marriott. She has provided excellent assistance managing our group reservations and I'd recommend asking for her for your groups and events at the Long Beach Marriott! Above and Beyond!
Property Amenities: Multilingual staff, Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Safe-deposit box at front desk, Porter/bellhop, Bar/lounge, Business center, 24-hour front desk, ATM/banking, Concierge services, Gift shops or newsstand, Wedding services, Snack bar/deli, Conference space, Dry cleaning/laundry service
