Number One Auto Center is a body shop that does excellent repair work, with vehicles often returned looking brand new and polished to perfection. It is an approved repair facility for both Kemper and Mercury Insurance, with a Kemper representative on site to help process claims. The staff is described as very nice, polite, friendly, and attentive, offering good customer service and communication. They are understanding even when customers are stressed. A common point in reviews is that the work is good, but repairs can sometimes take longer than initially estimated, potentially due to parts delays. The parking on the street is noted as very bad. However, many customers highly recommend the business, stating they always return for bodywork. Some reviews suggest that negative reviews online may be from competitors.