Ortho Mattress is highly recommended for its excellent customer service and wide selection of mattresses. Customers mention being greeted warmly upon entering and being assisted by knowledgeable staff, particularly Kevin, who is praised for his patience, friendliness, and helpfulness. Kevin takes the time to understand individual needs and preferences, guiding customers through the process with care and professionalism. Many reviews highlight how he asked the right questions, explained options clearly, and helped find the perfect mattress for each person, making the shopping experience smooth and enjoyable. Customers appreciate Kevin's genuine care, valuable advice, and dedication, which make them feel confident in their purchase. The store’s friendly atmosphere and Kevin’s cheerful attitude contribute to a positive experience for shoppers looking for a new mattress. Overall, Ortho Mattress is known for its attentive service, knowledgeable staff, and a commitment to helping customers find the right mattress at a good price.
Awesome experience w our sales guy. Incredibly knowledgeable on the products and really cared about making sure we found the right option for us!
June 2026
Called inquiring about a specific mattress, which was in stock, so I jumped in my car to the store and within 10 minutes bought a new mattress! Spoke with Kevin on the phone and he also was my knight in shining armor store manager.
June 2026
Very patient, and answered all my questions, really set me up! Thank you Kevin