U-Haul of Long Beach offers a range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the friendly and helpful staff, particularly Jason and Jasmine, who are noted for their exceptional service. Many reviews highlight how the team goes above and beyond to make the moving process smooth and stress-free. The check-in process is generally seamless, although some customers mention that the online booking tool can be misleading, as it does not always allow bypassing the in-person line. The parking lot layout can also lead to some traffic issues during pick-up and drop-off. Despite these minor drawbacks, the location receives strong recommendations for its clean vehicles and courteous service, making it a reliable choice for both local and long-distance moves.
Shayla provided amazing customer service, went out of her way to take excellent care is me and took with stride and patience a computer outage. I watched her take care of many guests through my two day visits. She was exemplary and patient with each one. It was a pleasure and I will come back thanks to Shayla.
February 2025
The Customer Service representative was amazing and super helpful. 10/10 would recommend. Super quick and easy.
July 2024
Jason was SO sweet and very helpful. He recognized I was stressed out and immediately made the process very fast and easy while giving me all the information I needed. Thank you Jason you are the best.
