U.S. Bank in Loomis is highly praised for its friendly and professional staff, creating a welcoming and small-town atmosphere. Customers appreciate the dedicated team, especially managers and employees like Cheryl, Chris Gormley, Michael Emmick, Michelle Ganoza, and Jagdeep, who consistently go above and beyond to provide excellent customer service. The staff is known for their kindness, patience, and attentiveness, making customers feel valued and understood. Many reviews highlight the staff’s willingness to answer questions thoroughly, follow up, and remember past conversations, which builds trust and confidence. The branch offers a wide range of products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, and personal lines of credit. Transactions at the ATM are quick and efficient, and the drive-through service is convenient and appreciated. Customers also note the branch’s clean, welcoming environment and the staff’s genuine friendliness, which adds to the positive experience. Overall, the Loomis U.S. Bank branch is seen as a reliable, well-managed place that combines the personal touch of a small-town bank with the resources of a large financial institution. It consistently earns high praise for its outstanding customer service, making it a trusted choice for banking needs.
The client relations consultant, Michelle Ganoza, was incredibly friendly and helpful. She helped me to set up my account, get online access started, first deposits made, and use of all features so I can maximize their offerings. I have switched over to US Bank from being a lifetime member with BofA (since 1995) because... read full comment
July 2023
The branch mngr. Cheryl was ausome !. I had unawswered question and , she awswered all. Very nice Lady, and very profesional. I highly recomend the Loomis Branch!
March 2023
I just left their ATM to deposit a check and take out some cash for a local Farmer's Market and I have to say this little location is nice! Not to mention my transaction was efficient and I'll definitely be returning! I like banking with US Bank, a great company and I would definitely recommend this location!
