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10AM - 6PM
3474 Katella Ave, Los Alamitos
Medical Supplies
“Julia and Michelle are the best! Very helpful and their knowledge is great! Taking care of someone and getting help from people like them is a breath of fresh air!”
9:30AM - 4:30PM
4152 Katella Ave, Los Alamitos
Medical Supplies
Medical Supplies
“I communicated with Leslie from Customer Service who assisted me with an exchange. I purchased a motorcycle jacket liner that was too big and I sent it back in exchange for a smaller size. The company's policy is to inspect the item to be exchanged before they send the new item. The exchange is facilitated through the USPS and it takes many days for packages to travel between California and Florida. I asked Leslie if there was a way to speed up the process because of an upcoming motorcycle trip, and she told me that I could purchase a new jacket liner and the exchanged liner's status would be reclassified as a return and they would forego the $10 return fee the company charges. Exchange items are free and a returned item includes a $10 fee. Although you can only contact the company through email correspondence, I found them responsive and willing to accommodate my needs. Thank you very much Leslie and Venture Heat.”