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“The very best service from everyone in the shop.
Paul is the first one you meet and he’s very friendly and understanding to our individual needs. .
The jeweler and assistant are equally engaging.
Wonderful selection of jewelry; if they don’t have just what you want they will find it asap.”
“I wanted to write this review solely based on Zoey as she has been the best Rolex SA I have met. I had dealt with most local AD's and have had the best experience with Shreve and Co. She will take the time to build a wish list with you in order to achieve the watch of your dreams! Just please don't ask for a Panda.. as I've been waiting patiently. ;)”
“I recently purchased a rolex datejust 36 and had a very stress free experience. Jay was very helpful in answering questions and was able to source the timepiece very quickly. Would definitely recommend Watch Space for those that are tired of waiting on the rolex waitlist. Watch Space has great and absolutely fair prices! I will be back again to purchase any future timepiece. Thank you to Jay and team!”
“Lucy was very professional. Her communication was clear and concise. She made sure that I got exactly what I needed. Very happy with my service and would highly recommend to anyone else.”
“Wonderful Service
I've needed batteries one time I visited and was in and out in 5 minutes and was very satisfied at a very fair price.
The next time I needed spring lock for the band on my watch and was treated to the very same service.”
“Theyre very reliable and do good work. They should probably move to a busier mall to pick up more traction since Newpark Mall is kindda dead as far as foot traffic is concern.”
“I brought my Japanese automatic watch to Ira for servicing after accidentally submerging it in water. He was able to service and remove all the moisture. The service was fast and a fair price. Highly recommend this business!”
“It’s a longstanding family shop with friendly, knowledgeable staff! ??
They carry different unique collectible gold/silver coins that other local shops do not have besides common coins collections. It’s always the best to see products in-person. ?
They also sell/buy quality jewelries.
It would be great if they had more spaces to put many boxes away from the front room, but it only shows that they have many more inventories to display/sell!”
“Both Franz and Michael are so knowledgeable in what they do and are always friendly and quick with repairs!! They will tell you honestly if it is something that can be fixed or if it's perhaps beyond repair, which is very rare because they really know their watches and clocks! So happy to have this great shop in town!”
11AM - 6:30PM
180 El Camino Real Ste 155, Palo Alto
Watches
“As a new watch owner, I wanted my first purchase to be meaningful, and CH Premier in Palo Alto absolutely delivered.
David helped me, and I couldn’t have asked for a better guide through the process. I came in knowing what I liked aesthetically, but not fully understanding movements, GMT functions, long-term care, or how different brands compare. David broke everything down clearly without ever making me feel inexperienced.
What I appreciated most was how passionate and knowledgeable he is about watches at every level. Whether discussing entry-level pieces or high-end collectors’ watches, he spoke with the same depth and respect. It felt less like a sales interaction and more like a conversation with someone who truly loves horology.
If you’re thinking about starting your watch journey, or adding to your collection, this is the place to do it. And ask for David!
Great experience from start to finish. Thank you David.”
“I had a great experience today shopping here with my SA Astrid. Even tho sadly this store does not have the 25 small handbag I was looking for, she signed me up on a waitlist and is very patient presenting me and my friends with other recommended options. She is also very knowledgeable on the brand culture and product details. I would come back for any future purchases with Astrid.”
“This review is for the exquisite service I received by Monica at the store today! I came in without an appointment to try on a couple of watches and was told there’s a ~45 min wait (expected) so I put my name down on the waitlist and continued browsing other stores. I got a text saying the SA was ready about 40 mins later, so I headed back to the store. I was greeted by Monica shortly after and she was wonderfully warm, courteous and kind. She wanted to get to know me and understand what my needs were, building a really positive experience that one expects with luxury shopping. She was so lovely! After a point it was like she could read my mind and understood exactly what I was looking for. She even gave me a tour of the jewelry collection and showed me a few signature Cartier pieces thereby giving me a wonderful introduction to the brand. While I didn’t buy anything today, I loved the service I received here and will be returning when I am ready to buy my Cartier watch.”
“Brian went above and beyond 3 weeks ago in helping me get new iPhone thru AC ... coordinated with Hillsdale apple store to verify stock and was kind thru entire process...I'll drive across bay to go here
Saved big time.. old iphone was totally dead and was workday ... very thankful ?”
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“Even though we have not finalize the process/purchase, we were enchanted and delighted to meet Aida. Her knowledge, personality and work ethic is of the highest caliber. She is highly skilled gemologist and as a person, an honest and kind hearted spirit.
I will write another review once we do come through with our transaction once the estimate comes in.”