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“Wonderful Service
I've needed batteries one time I visited and was in and out in 5 minutes and was very satisfied at a very fair price.
The next time I needed spring lock for the band on my watch and was treated to the very same service.”
“I had an excellent experience at Valliani Jewelry. Lynette and Ranielle provided outstanding customer service they were knowledgeable, patient, and genuinely helpful throughout the entire process. They took the time to answer all my questions and made everything smooth and easy. I truly appreciate their professionalism and kindness. Highly recommended!”
“I wanted to write this review solely based on Zoey as she has been the best Rolex SA I have met. I had dealt with most local AD's and have had the best experience with Shreve and Co. She will take the time to build a wish list with you in order to achieve the watch of your dreams! Just please don't ask for a Panda.. as I've been waiting patiently. ;)”
“We had such a wonderful experience at Zales purchasing a beautiful tennis bracelet with Joselyn! She was absolutely amazing—friendly, knowledgeable, patient, and so helpful throughout the entire process. We never felt rushed or pressured, and she truly went above and beyond to help us find the perfect bracelet.
The customer service was exceptional from start to finish. A huge thank you to Joselyn, Larry, and Kayla for making our experience and purchase feel so special. We absolutely love the bracelet and will definitely be back! 💎❤”
“Owners and Staff are Most professional, courteous, patient and Offcourse offering a wide variety of Best in world class jewelry.
Thank you Escobar family.”
“Great experience shopping here. Aside from the fact that J. Linch & Sons seem to have far more inventory than other AD I’ve visited globally. The Boutique treats every new or returning customer with great professionalism and customer service. Regardless of how new or far I’m you’re on your watch journey I’d highly recommend giving them a visit”
“I recently purchased a rolex datejust 36 and had a very stress free experience. Jay was very helpful in answering questions and was able to source the timepiece very quickly. Would definitely recommend Watch Space for those that are tired of waiting on the rolex waitlist. Watch Space has great and absolutely fair prices! I will be back again to purchase any future timepiece. Thank you to Jay and team!”
“Michael was excellent. He quickly serviced the watch and reviewed the inner workings. He was kind, courteous and quick to process my request in and out 10 minutes. Thanks Michael.”
“Amazing experience! Short process and very friendly!
Jay and chinmay were super helpful with the custom designs and worked with EVRYTHING I asked for! Prices and quality were second to none and eveything worked out smoothly! Very happy with it!”
10AM - 9PM
2855 Stevens Creek Blvd B298, Santa Clara
Watches
“Went in bummed about some scratches I had on my watch and George helped me out right away. He buffed out the scratches on the watch face and buffed the band also which I didn’t ask for him to do. Service was above and beyond.”
“Excellent customer service both in store and over the phone with Lydia my sales rep and John who got my wrist measurements perfect.
Lydia went above and beyond in getting to know me to match and narrow down the right watch for me while answering all my newcomer questions. From the moment I walked in the first time I felt welcomed and comfortable. Cheers.”
10 AM - 7 PM
1443 Main St, Watsonville
Watches
“I had the most wonderful and hospitable experience I’ve ever had with a jeweler at Westfield Valley fair location. Alice was so accommodating and she is excellent at what she does. Thank you so much. I will be back.!!”
“I just wanted to take a moment to thank Zara and Masi for an incredible experience. From the moment we walked in, we were warmly welcomed with friendly smiles. Throughout the entire visit, they truly acted as outstanding ambassadors of the Panerai brand. Their professionalism, knowledge, and genuine hospitality made the experience memorable. Highly recommend!”
“In and out in a few minutes, with new batteries and clean watches - and he even set the correct time on each! And while you wait, you can browse and ask about the cool old clocks for repair and sale around the shop!”
“Two rings, two bracelets, custom metals and gold tones, and customers for life! I initially walked in just to browse since I was visiting Santana Row/Westfield. James and Christine were amazing to work with. They were patient and gave no pressure. Multiple visits later, I now own timeless pieces, sized to the perfect fit, and sparkle that feels personal, not generic. Worth every glance in the mirror!”
“The very best service from everyone in the shop.
Paul is the first one you meet and he’s very friendly and understanding to our individual needs. .
The jeweler and assistant are equally engaging.
Wonderful selection of jewelry; if they don’t have just what you want they will find it asap.”
“Theyre very reliable and do good work. They should probably move to a busier mall to pick up more traction since Newpark Mall is kindda dead as far as foot traffic is concern.”
“Even though we have not finalize the process/purchase, we were enchanted and delighted to meet Aida. Her knowledge, personality and work ethic is of the highest caliber. She is highly skilled gemologist and as a person, an honest and kind hearted spirit.
I will write another review once we do come through with our transaction once the estimate comes in.”
“I brought my Japanese automatic watch to Ira for servicing after accidentally submerging it in water. He was able to service and remove all the moisture. The service was fast and a fair price. Highly recommend this business!”
“So pleased to have discovered CH Premiere Jewelers! Mia was beyond helpful in working with me, long distance, to procure my new Chanel timepiece. So kind and professional. I look forward to my next transaction with CH Premiere Jewelers!”
“Had a great experience here! I've been shopping for a gold bracelet and Kathe K. helped me out with finding & choosing the bracelet that I want. She answered my questions everything from style, durability, and sizing. She was not pushy about it and provided a relaxed yet very informative visit for me. And because of that I will definitely be purchasing from Na Hoku.”
“It’s a longstanding family shop with friendly, knowledgeable staff! ??
They carry different unique collectible gold/silver coins that other local shops do not have besides common coins collections. It’s always the best to see products in-person. ?
They also sell/buy quality jewelries.
It would be great if they had more spaces to put many boxes away from the front room, but it only shows that they have many more inventories to display/sell!”
“Both Franz and Michael are so knowledgeable in what they do and are always friendly and quick with repairs!! They will tell you honestly if it is something that can be fixed or if it's perhaps beyond repair, which is very rare because they really know their watches and clocks! So happy to have this great shop in town!”
“I had a very good experience here and the staff was helpful. I only purchased a bottle of ink but they insisted that I take a look at their pens--it was a great time! I would definitely consider a Montblanc for my next fountain pen because the nibs are really amazing.”
“I bought some earrings at a different location and after a few times of wear one of the earrings would no longer close. I came into this location and they fixed the earring but told me they would exchange anyways, no hesitation. Hopefully this pair does not have the same issue. The sales rep at the other location I went to was also so wonderful while I was shopping.
DY has beautiful jewelry and 5 star customer service.”
11AM - 6:30PM
180 El Camino Real Ste 155, Palo Alto
Watches
“As a new watch owner, I wanted my first purchase to be meaningful, and CH Premier in Palo Alto absolutely delivered.
David helped me, and I couldn’t have asked for a better guide through the process. I came in knowing what I liked aesthetically, but not fully understanding movements, GMT functions, long-term care, or how different brands compare. David broke everything down clearly without ever making me feel inexperienced.
What I appreciated most was how passionate and knowledgeable he is about watches at every level. Whether discussing entry-level pieces or high-end collectors’ watches, he spoke with the same depth and respect. It felt less like a sales interaction and more like a conversation with someone who truly loves horology.
If you’re thinking about starting your watch journey, or adding to your collection, this is the place to do it. And ask for David!
Great experience from start to finish. Thank you David.”
“I had a great experience today shopping here with my SA Astrid. Even tho sadly this store does not have the 25 small handbag I was looking for, she signed me up on a waitlist and is very patient presenting me and my friends with other recommended options. She is also very knowledgeable on the brand culture and product details. I would come back for any future purchases with Astrid.”
“It was a wonderful experience from start to finish. Cartier truly provides exceptional customer service. We were offered champagne, chocolates, and water, which made us feel welcomed and valued throughout our visit.
What impressed me the most was that we arrived around 8:40 PM, only 20 minutes before the store's 9:00 PM closing time, yet no one rushed us.
A special thank you to Maggie. She was incredibly kind, professional, and accommodating. Maggie patiently continued helping us with our ring and belt purchases and made sure we had a great experience. Even though the store was close to closing, I asked if my two rings, bracelets, and necklace could be cleaned. Maggie could have easily asked me to come back another day, but instead she graciously took care of everything without hesitation.
Her dedication to customer service went above and beyond my expectations. Maggie made us feel genuinely appreciated, and her kindness is the reason this visit was so memorable. Cartier is fortunate to have someone like her representing the brand.
Thank you, Maggie, for your outstanding service. We look forward to returning again.”
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“Aimee is great. she was able to help expedite the resizing of my ring, which saved me another trip to the store. Easy to talk to, clearly knows her stuff. Ask for her next time you’re in the store!”