The AT&T Store in Los Angeles provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans to suit various needs. Customers can choose from prepaid plans with no annual contracts and no credit checks, including unlimited data options that work with nationwide 5G service at no extra cost. The store is known for its excellent customer service, with staff like Andres, Terrence, Theresa, Dorian, Manny, and George receiving high praise for their helpfulness, quick assistance, and friendly attitude. Customers often mention how employees fix issues quickly—sometimes in less than 15 minutes—without data loss. Many appreciate the knowledgeable and efficient service, making device setup and switching carriers smooth and easy. Overall, the store offers a positive shopping experience for those looking to stay connected with reliable devices and plans, backed by a team dedicated to providing fast, friendly, and effective support.
Andres is a STAR. He is a brilliant and helpful employee who fixed every issue and helped a ton. No wait. The manager Terrence was great too. By far the best and fastest customer service I’ve ever received at an AT&T store. Amazing job team.
June 2025
Theresa was fantastic at the Los Feliz Blvd/Atwater Village location. I was dreading getting a new phone, I waited forever. It usually takes forever but Theresa made it very easy. Very quick, knowledgable and friendly!
May 2025
Thank you Jonathan for your help! Was so forthcoming and quick with service. Great experience overall
