Club Monaco has established itself as a go-to destination for elevated essentials since 1985, offering modern, thoughtfully crafted classics for men and women. The brand is known for its attention to detail and use of luxury fabrics like Italian cashmere, silk, and premium cotton. The Beverly Center store in LA receives high praise for its clean, well-merchandised layout and easy parking. Customers consistently highlight the exceptional customer service, especially from staff members like Ash'lay and Emma, who are described as helpful, knowledgeable, and friendly. They go above and beyond to assist shoppers, including helping find items not on display and ensuring customers get what they want, even if it requires ordering online. While some customers note that certain items may not always be available in their size, the overall shopping experience remains positive thanks to the polite and attentive staff. Visitors appreciate the engaging service and plan to return, making Club Monaco a trusted name for quality clothing and excellent customer care.
The customer service here is really great. They're attentive and friendly. The current inventory is nice and chic and they also have a decent sale section, though sizes are limited.
December 2024
Excellent customer service. The sales associates are polite and helpful. The store is clean, tidy, and nicely organized, makes it easy to shop.
June 2024
I had a great experience shopping at Club Monaco this evening. Amber was so incredibly helpful and kind! She helped me find the right style of white pants I was looking for off of a picture on my phone with the best fit. Honestly, I was blown away by how amazing Amber was and will definitely be coming back : )
