Cricket Wireless Authorized Retailer in Utica is praised for its professional and attentive customer service. Customers appreciate the friendly staff, especially the manager, who demonstrates patience and intelligence in solving complex issues. The team provides generous attention and expert help, making customers feel valued. One reviewer highlighted the store's ability to assist with billing requests, with staff members going above and beyond to email statements from previous months. Although some services, like bundling phone and home internet, may not always be available, the store's staff remain helpful and professional. Overall, the store is recognized for its caring staff and excellent customer support, making it a reliable choice for wireless service needs.
Very helpful in getting me a new phone. Don’t hesitate to do business with them!
June 2024
They helped me get through all my contacts to the eyelashes, good service
April 2024
Thank you very much to Yanna for such a nice attention, I am going to send you more people to the Utica store that has the most professional customer service
