Cricket Wireless Authorized Retailer in Utica is praised for its professional and attentive customer service. Customers appreciate the friendly staff, especially the manager, who demonstrates patience and intelligence in solving complex issues. The team provides generous attention and expert help, making customers feel valued. One reviewer highlighted the store's ability to assist with billing requests, with staff members going above and beyond to email statements from previous months. Although some services, like bundling phone and home internet, may not always be available, the store's staff remain helpful and professional. Overall, the store is recognized for its caring staff and excellent customer support, making it a reliable choice for wireless service needs.
Great store, great costumer service! I love here 😍🥰
February 2026
Great customer service!!! Will keep coming back to this store!!
January 2026
Very helpful, the store is really clean! I recommend this store. Employees here are really patient and helpful! You guys thank you so much for everything 💗