CVS Pharmacy® in Los Angeles offers a convenient shopping experience for pharmacy, health, and wellness needs. The store is open 7 days a week, making it easy for customers to get prescriptions, vaccinations, personal care items, and more. Many customers appreciate the improved employee attitude, noting that staff are cordial, attentive, and patient. First-time visitors often find the store fully stocked and welcoming. However, there have been complaints regarding customer service, particularly in handling issues with gift card activation, where some felt they were treated poorly and accused unfairly. Despite this, many express a renewed faith in customer support due to the positive interactions with team members. CVS also provides savings through weekly deals and the ExtraCare® program, along with convenient options like same-day delivery and free pickup for online orders. Overall, CVS aims to be a place where healthier choices and great service happen together.
The Boss was really helpful and kind. Employees are kind as well.
August 2026
Great service! Very helpful and patient. Workers are prompt and plentiful— they demonstrate a high level of care and commitment to their jobs. On top of that, the boss possesses a remarkable and responsible attitude.
February 2026
I had a difficult time at the cash register, but the cashier was very helpful and patient.
